Auto insurance claims. Zach and Jane Rendon recently went out for dinner on a rainy night. When the traffic unexpectedly slowed down, they were rear-ended by an inexperienced driver. Describe what...

Auto insurance claims. Zach and Jane Rendon recently went out for dinner on a rainy night. When the traffic unexpectedly slowed down, they were rear-ended by an inexperienced driver. Describe what steps the Rendons should have taken after the accident to assure that their auto insurance claim would be settled properly.