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This document is Workforce Information 2017. It is part of the supporting assessment resources for Assessment Task 2 & 3 of BSBHRM602. King Edward VII College Workforce Information 30/6/2017 Employee M/F Position Age Country of origin Full-time or Part-time Status Length of service Salary Reports to Simon Brimbank M CEO 52 Australia 1.0 Permanent 5 years $150,000 Board John Sykes M Finance Manager 60 Australia 1.0 Permanent 5 years $115,000 CEO Abdi Hassan M Marketing Manager 45 Somalia 1.0 Permanent 1 years $95,000 CEO Sarah Smith F Human Resources Manager 57 UK 4 days a week Permanent 1 years $90,000 CEO Ben Thornbury M Academic Manager 59 Australia 1.0 Fixed Contract for 1 year 6 months $75,000 CEO Jane Barrow F Administration Officer 22 Australia 1.0 Permanent 4 years $40,000 HR Manager Aisha Simons F Receptionist 30 Australia 1.0 Permanent 3 years $39,000 HR Manager Pierre Allard M Student Services Officer 27 France 1.0 Permanent 2 years $45,000 Academic Manager Maria Blanc F Trainer - Management 52 Australia 20 hours a week Contract 8 months $38 per hour Academic Manager Dennis Miller M Trainer - Management 61 Australia 20 hours a week Contract 8 months $38 per hour Academic Manager Employee M/F Position Age Country of origin Full-time or Part-time Status Years of service Salary Reports to Marion Smiles F Trainer - Management 30 Australia 20 hours a week Contract 1 year $38 per hour Academic Manager Amir Said M Trainer - Management 32 Australia 10 hours a week Contract 6 months $32 per hour Academic Manager Joanne Fox F Trainer - Management 59 Australia 20 hours a week Contract 2 years $38 per hour Academic Manager Anthony Bates M Trainer - Marketing 33 Australia 20 hours a week Contract 6 months $38 per hour Academic Manager Mark Schwarz M Trainer – Marketing 54 Australia 20 hours a week Contract 4 months $38 per hour Academic Manager Jack Muller M Trainer - Marketing 29 Australia 10 hours a week Contract 2 months $32 per hour Academic Manager Leonard Hass M Trainer – Human Resources 40 Germany 20 hours a week Contract 8 months $38 per hour Academic Manager Bob Marr M Trainer – International Business 41 Australia 20 hours a week Contract 4 months $38 per hour Academic Manager Samiya Jones F Trainer – International Business 51 Australia 20 hours a week Contract 8 months $38 per hour Academic Manager Staff turnover statistics Percent turnover of staff in calendar year Employment area 2014 2015 2016 2017 Academic staff including trainers 50% 45% 60% 50% Management 15% 0 15% 15% Administration 0% 25% 0 0 BSBHRM602 Manage Human Resources Strategic Planning Vocational Training Institute RTO 41111 CRICOS 03487C Version: October 2019 v1.0 © J&S Learningwork 2018 Page 3 of 3 This document is Workforce Information 2018. It is part of the supporting assessment resources for Assessment Task 2 & 3 of BSBHRM602. King Edward VII College Workforce Information 30/6/2018 Employee M/F Position Age Country of origin Full-time or Part-time Status Length of service Salary Reports to Simon Brimbank M CEO 52 Australia 1.0 Permanent 6 years $150,000 Board John Sykes M Finance Manager 60 Australia 1.0 Permanent 6 years $115,000 CEO Abdi Hassan M Marketing Manager 45 Somalia 1.0 Permanent 2 years $95,000 CEO Sarah Smith F Human Resources Manager 57 UK 4 days a week Permanent 2 years $90,000 CEO Mina Bradley F Human Resources Officer 31 India 1.0 Permanent 6 months $45,000 HR Manager Ben Thornbury M Academic Manager 59 Australia 1.0 Fixed Contract for 1 year 6 months $75,000 CEO Jane Barrow F Administration Officer 22 Australia 1.0 Permanent 5 years $40,000 HR Manager Aisha Simons F Receptionist 30 Australia 1.0 Permanent 4 years $39,000 HR Manager Pierre Allard M Student Services Officer 27 France 1.0 Permanent 3 years $45,000 Academic Manager Maria Blanc F Trainer - Management 52 Australia 20 hours a week Contract 2 years $38 per hour Academic Manager Employee M/F Position Age Country of origin Full-time or Part-time Status Years of service Salary Reports to Dennis Miller M Trainer - Management 61 Australia 20 hours a week Contract 2 years $38 per hour Academic Manager Mark Simons F Trainer - Management 35 Australia 20 hours a week Contract 6 months $38 per hour Academic Manager Amir Said M Trainer - Management 32 Australia 10 hours a week Contract 6 months $32 per hour Academic Manager Joanne Fox F Trainer - Management 59 Australia 1.0 Full-time 2 years $60,000 Academic Manager Anthony Bates M Trainer - Marketing 33 Australia 20 hours a week Contract 6 months $38 per hour Academic Manager Mark Schwarz M Trainer – Marketing 54 Australia 20 hours a week Contract 4 months $38 per hour Academic Manager Jack Muller M Trainer - Marketing 29 Australia 10 hours a week Contract 2 months $32 per hour Academic Manager Leonard Hass M Trainer – Human Resources 40 German 20 hours a week Contract 8 months $38 per hour Academic Manager Bob Marr M Trainer – International Business 41 Australia 20 hours a week Contract 4 months $38 per hour Academic Manager Samiya Jones F Trainer – International Business 51 Australia 1.0 Full-time 8 months $60,000 Academic Manager Staff turnover statistics Percent turnover of staff in calendar year Employment area 2014 2015 2016 2017 2018 Academic staff including trainers 50% 45% 60% 50% 30% Management 15% 0 15% 15% 10% Administration 0% 25% 0 0 0 BSBHRM602 Manage Human Resources Strategic Planning Vocational Training Institute RTO 41111 CRICOS 03487C Page 2 of 3 Version: October 2019 v1.0 © J&S Learningwork 2018 This document is Strategic and Operational Plan. It is part of the supporting assessment resources for Assessment Task 2 of BSBHRM602. Strategic & Operational Plan 2018 - 2020 King Edward VII College Executive Summary Established in 2010, King Edward VII College is a Registered Training Organisation (RTO) that provides training to students in business and management. Our principal purpose is to provide high quality training services to satisfy students’ needs. Our training is nationally recognised and accredited to meet vocational and educational standards. Courses are designed by highly qualified staff with extensive industry and training experience to achieve teaching and learning excellence, flexibility and personal satisfaction. We draw on our established relationships with industry and other stakeholders to ensure that our courses are appropriate to the demands of our clients and consistently meet their expectations. Quality is maintained in compliance with the national VET Quality Framework and through our continuous improvement system. A key objective is to develop the required knowledge and skills for clients to be job ready and competently undertake their chosen role in a wide range of business areas. Mission King Edward VII College provides high quality industry training that engenders participation and achievement. Strategic Objectives 1. To be a leader in vocational education and training 2. To establish and maintain high quality infrastructure supporting clients and staff 3. To be well led, high performing, profitable and accountable 4. To develop our people and resources Values The core values underpinning our activities are: · Sustain excellence in training and assessment · Promote innovation across all of our business operations · Be a collaborative and caring community · Embrace difference and diversity · Demonstrate integrity and equality of opportunity in all activities · Operate with openness and accountability Target market for services King Edward VII College has two broad segments to its target market, consisting of people wishing to gain entry to the industry, as well as people already working in business and management who want to formalise or develop their skills. Building effective leadership and management skills of managers has been identified as particularly important. This has informed King Edward VII choice of delivery. We also intend to capitalise on market needs for delivery of blended (classroom and online), as well as on-line courses. There are many training providers in our sector and King Edward VII seeks to offer a point of difference through our competitive pricing structure, innovative teaching methods and state of the art facilities. Situation Analysis Strengths Weaknesses · Price, value and quality · Clear understanding of student requirements · Delivery mode suitable for client requirements · High quality learning and assessment materials · Committed to quality ethical practice · Ability to adapt to changing market conditions · Effective and practical policies and procedures · Competitive pricing · Friendly organisational culture · Level of available finance for investment · Focus on business and management courses only · Substantial investment in Sydney and Brisbane meaning large financial outlay · Ageing workforce for senior management positions · High staff turnover of trainers · Difficulty in finding skilled trainers and assessors · Lack of leadership and management skills of existing workforce · Lack of diversity in workforce · Human resources policies still in their infancy, for example, recruitment process not making full use of technology advances e.g. social media, no formal performance management system in place, no employer branding/employer of choice initiatives. Opportunities Threats · Potential for offshore delivery · Target market experiencing growth · To target other States and Territories · Current portfolio of courses popular in target markets · Potential to apply for Government funding · Changes in Industry legislation affecting students · Possible adverse effects of government policy changes · High level of competition from other training providers in relation to target market plus competition for staff · Instances of other RTO’s bad practice creating poor perception of training providers to clients · Predicted uncertainties in the world economy impacting level of demand for training · Low price courses offered by competitors · Failing to satisfy clients’ demands · Unskilled trainers · Ageing workforce Operational Priorities The following table identifies the operational priorities we plan to achieve in pursuit of our strategic objectives. Date Priorities Key performance indicators June 18 Improve web site information to attract more students 10% increase in students by June 2018 Improve market share by 5% July 18 Conduct annual internal audit Audit conducted and continuous improvement identified September 18 Develop and implement workforce plan Workforce plan developed and staff informed of key strategies. Oct 18 Develop and implement a cultural sensitivity and awareness program for staff All staff trained in cultural awareness November 18 Implement staff performance management review system Staff advised of new system and performance reviews conducted across the organisation. Dec 18 Identify suitable location for Sydney campus Location identified and lease taken out 2019 Jan 19 Provide information sessions showcasing the College (Melbourne and Sydney) Fit out Sydney campus ready for student admissions in February. Interview staff for commencement in February. Identify at least 50 potential sign ups Sydney campus ready for operation March 19 Develop