Answer To: ASSIGNMENT QUESTION: Individual Work ASSIGNMENT BRIEF You are required to research and provide...
Dilpreet answered on Nov 04 2021
INFORMATION SYSTEMS AND TECHNOLOGIES IN PHOENIX BEVERAGES LIMITED
Table of Contents
Introduction 3
Company Background 3
Information Systems Used by Phoenix Beverages Limited 4
Strategic Business Objectives of Phoenix Beverages Limited 4
Ways to Improve E-Business of Phoenix Beverages Limited 6
Dealing with Ethical and Social Issues in Information Systems 7
Deploying IT Infrastructure and Emerging Technologies 7
Business Intelligence Strategies 8
Ensuring Security of Information Systems 9
Benefits of Enterprise Applications 9
Conclusion 10
References 11
Introduction
Businesses in the modern business environment are becoming increasingly dependent on latest technologies and have been making extensive use of information systems and technologies to communicate frequently with other businesses and their customers. The information that has been flowing in and out of the business organisations all across the globe has been supporting the operations, decision-making and management of business organisations. Information systems in general can be explained as information and communication technologies or sets of inter-related procedures, which makes use of IT infrastructure in a business environment to generate and disseminate information. Through this report an effort has been made to study the information systems being used by Phoenix Beverages Limited. The report will further discuss about the methods, through which Phoenix Beverages Limited can improve its E-business. The report shall further suggest ways of dealing with social and ethical issue of dealing with information systems. The report will also suggest the company about the IT infrastructure and technologies that the company can deploy to improve business objectives. The report will also shed light on business intelligence and security of the information systems. Enterprise applications that can prove to be helpful for the company will also be discussed through this report.
Company Background
Phoenix Beverages Limited is the largest brewery in Mauritius and was established in the year 1960 with its headquarters in Pont Fer, Vacoas-Phoenix, Mauritius. It is listed as a public company on the stock exchange of Mauritius. The company is capable of producing 1.2 million hectolitres of alcoholic and non-alcoholic drinks. Some of the popular products of Phoenix Beverages Limited are beers, wines and spirits, soft drinks and table water. The company has been focusing immensely on satisfaction of its customers through skilful and efficient workforce. The company focuses at providing quality products to its customers through constant innovation and hard work. The Company also focuses on building strong relations with its customers based on trustworthiness and honesty. The company has been moving forward on the path of success with its workforce of 1200 employees (PhoenixBev, 2020). The company has also been producing and selling international brands like Coca-Cola, Sprite, Fanta, Sprite and Crystal table water and many more in Mauritius. The company has been focusing immensely on innovation and technology and has incorporated effective and efficient information systems to be close to the customers and to interact clearly with the shareholders and stakeholders of the business.
Information Systems Used by Phoenix Beverages Limited
The information system being used by Phoenix Beverages Limited has been enabling the transformation of business in a number of possible ways. The information system being used by Phoenix is agile information system. It can simply be defined as an information system, which is developed following agile methods. This includes upgrading the system with a smaller number of new features released frequently over a period. The Information system used by Phoenix Beverages Limited has helped to cut the cost of acquiring and distributing the information. The availability of the information has been enabling the managerial and operational staff of the business to make informed decisions, which are efficient and effective. The information system used by this company has also been assisting the organisation to be more flexible. The information system of Phoenix Beverages limited has been assisting the management to control and analyse the information available with the business and make informed corporate strategic decisions based on the information, which has been gained (PhoenixBev, 2019).
The information system of Phoenix Beverages Limited has been enabling the managers to come up with strategies that focus in the development and growth of the entire organisation. Therefore, the type of information system being used by Phoenix is identified to be Management Information System (MIS). This type of information system is being used by Phoenix to make informed decisions and to coordinate, control and analyse the information flowing within the organisation. The MIS used by Phoenix Beverages Limited takes into consideration people, processes and technology being used by this business. The MIS has been enabling the management of the organisation to use information technology, human resources of the business and processes of the business to record, store and process the data flowing in and out of the organisation (Laudon & Laudon, 2018). This information has been supporting the decisions being made by the decision makers of the organisation. The management information system being used by Phoenix Beverages Limited has been assisting the management of an organisation to focus on the matters of corporate administration.
Strategic Business Objectives of Phoenix Beverages Limited
One of the primary business objectives of Phoenix Beverages Limited is to grow sustainably by expanding the operations of the business in the local and regional market. To do so, the company has been developing partnerships and expanding their operations to produce, bottle and distribute a variety of beverages. Another strategic business objective of the organisation is to promote happiness and social well-being by promoting responsible consumption of beverages. Another strategic objective of the business has been identified to be the leaders of the beverage market through continuous innovation and by providing complete beverage solutions to its customers.
Another major strategic objective of the business is to formulate strategies that focus on the satisfaction of the customers. To put in simple words the business strategies of Phoenix Beverages Limited are customer centric and are oriented towards providing value to the customers for every penny they spend with this company. The company also aims at developing long-term relationships with its customers through trustworthiness and honesty. The objective of the company is not only to create value for the customers but to...