Assignment : Note : there are helpful guidance and support materials posted for your use in this week's conference area. An attached Power Point presentation explains the balanced scorecard. 1. Build...

Contents
Introduction .................................................................................................................................................. 2
Balance Score Card and its importance in FAA ............................................................................................. 2
Basic Structure of Balance Score card........................................................................................................... 3
FAA and Balance Score card .......................................................................................................................... 3
Mission ...................................................................................................................................................... 3
Vision ......................................................................................................................................................... 4
Values ......................................................................................................... Error! Bookmark not defined.
Charting Objectives for BSC as per Self Efficacy for FAA .............................................................................. 4
Charting Objectives as per LMX for FAA ....................................................................................................... 6
Important Recommendations to be considered in Balance Scorecard for FAA as per LMX ............. 7
Charting Objectives as per Job Characteristics for FAA ................................................................................ 8
Important Recommendations to be considered in Balance Scorecard for FAA as per LMX .................... 9
Charting Objectives as per Goal Settings for FAA ....................................................................................... 10
Important Recommendations to be considered in Balance Scorecard for FAA as per Goal Setting .......... 12
Balance Scorecard Goal and Objectives for FAA ......................................................................................... 13
Conclusion ................................................................................................................................................... 14
Works Cited & References .......................................................................................................................... 15

Introduction

The Federal Aviation Administration (FAA) is the national aviation authority of the United
States of America. An agency of the United States Department of Transportation, it has authority
to regulate and oversee all aspects of civil aviation in the U.S. The Federal Aviation Act of
1958created the organization under the name "Federal Aviation Agency", and adopted its current
name in 1966 when it became a part of the United States Department of Transportation.
A large no. of employees are working in the Federation Aviation administration and the role of
balance scorecard is quite important pertaining to increasing efficiency and effectiveness of the
organization. It helps in making them accountable towards their goal.
Balance Score Card and its importance in FAA

Today’s organizations need to be both strategically and operationally excellent to survive and
meet tomorrow’s challenges. One framework that helps achieve the required balance between
strategy and operations is the Balanced Scorecard
The Balanced Scorecard is a Performance Management system that can be used in any size
organization to align vision and mission with customer requirements and day- to- day work,
manage and evaluate business strategy, monitor operation efficiency improvements, build
organization capacity, and communicante Progress to all employees. Hence, It is going to play an
important role in tracking the performance of the employee in FAA.
Basic Structure of Balance Score card
The basic structure of the balance score card consists of the four things as shown in the figure:-
Aa
FAA and Balance Score card

The concept of balance score card started with the vision and mission of the company. All the
goals pertaining to the 4 components as mentioned above revolve around the same. Hence, the
objectives pertaining to all four activities should be revolving around the vision and mission of
FAA. The vision and mission of FAA are as follows:-
Mission of FAA
The aim of FAA is to provide the most safest and the efficient system of the world.
Vision of FAA
The vision is to reach the following things:-
1) Next Level of safety
2) Efficiency
3) Environmental responsibility
4) Global Leadership
Values of FAA
 Safety
 Excellence in Service.
 Integrity.
 Best Resource Management.
 Innovation
Hence the whole balance score card should be designed keeping in mind the above vision
mission and values of the company. Let’s analyze and finalize the various roles and objectives as
per various theories so as to suit the need of the FAA.
Charting Objectives for BSC as per Self Efficacy for FAA

The term self-efficacy is used to describe an individual’s perception of how competent
they find themselves and their abilities to achieve complex tasks. It is one of the
important aspects to consider while designing objectives for FAA as safety is one of the
most important aspects for them. People with strong self-efficacy are more likely to
accept more responsibility and accept more challenging tasks. They also believe that no
obstacles can get in the way from stopping them achieve their goals. Individuals with low
self-efficacy are more apt to looking as difficult tasks as intimidating and do not believe
they that are capable of achieving personal success. Overall, self-efficacy plays an
important role in influencing the tasks that people perform and how well they perform
them. The most important factor that is impacting through self-efficacy is persistence.
This is found important because the higher the person perceives themselves on the scale,
the more persistent that they will be with performing a complex task.
Important Recommendations to be considered in Balance Scorecard for
FAA as per Self Efficacy
Self-efficacy is something that is important in any organization. However, it is important
at FAA to implement in its Balance scorecard to develop high level of self-efficacy so
that employee perceives themselves capable of achieving many complex tasks. This could
prove to be an issue within the organization because individuals could become bored or
feel not challenged by the tasks designated in their position, which could lead to
frustration for the employees and employer. Hence, Challenging objectives such...