Assignment is to show step by step calculations and should be in excel file. Key Assumptions: Total Patients Currently Seen Annually: 10,500 Total UDAs (Units of Dental Activity) per patient per year:...

1 answer below »

View more »
Answered Same DayDec 10, 2021

Answer To: Assignment is to show step by step calculations and should be in excel file. Key Assumptions: Total...

Guneet answered on Dec 14 2021
163 Votes
Project Report
Student Name:
Name of the Project: Business Expansion and Optimization Strategy
Professor:
December 14, 2019
Solution:
1. Curr
ent maximum capacity for the Practice without Expansion:
As mentioned in the case study, each dentist and each hygienist takes 15 minutes to per patient per appointment; the total maximum capacity of practice without expansion is mentioned below:
    Max capacity
    3 Dentists
    1 Hygienist
    Max visits capacity
    23040
    7680
    Per visit rate
    44
    60
    Revenue $
    1013760
    460800

2. Handling call volume at the practice:
By keeping more staff only the practice can handle more call volume as they are unable to attend calls due to which appointments to be booked are missed out.
We made an assumption that without expansion, in the current scenario, one full time and one part time flex staff is recruited to manage high call volume.
    Full time manager cost $
    38400
    Flex staff cost $
    21600
    Capacity / Doc
    7680
    Actual patients viewed by doctor
    7000
    Unutilized capacity / doc
    680
    
    
    Total Unutilized visits
    2040
So by making unutilized call volume available, the patients’ visits increase by 2040. This also increases the staff cost as extra staff will be needed to handle patients. Assumption is 1 full time manager will incur cost of $ 38400 and 1 flex staff will incur cost of $ 21600 to attend call and book appointments.
3. Handling Expansion by the business:
The business has unutilized...
SOLUTION.PDF

Answer To This Question Is Available To Download

Related Questions & Answers

More Questions »

Submit New Assignment

Copy and Paste Your Assignment Here
April
January
February
March
April
May
June
July
August
September
October
November
December
2025
2025
2026
2027
SunMonTueWedThuFriSat
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
00:00
00:30
01:00
01:30
02:00
02:30
03:00
03:30
04:00
04:30
05:00
05:30
06:00
06:30
07:00
07:30
08:00
08:30
09:00
09:30
10:00
10:30
11:00
11:30
12:00
12:30
13:00
13:30
14:00
14:30
15:00
15:30
16:00
16:30
17:00
17:30
18:00
18:30
19:00
19:30
20:00
20:30
21:00
21:30
22:00
22:30
23:00
23:30