HLTWHS004 Manage work health and safety Learner Workbook Table of Contents Instructions to students:3 Assessment instructions3 Assessment Task3 Assessment requirements3 Competency outcome4...

HLTWHS004
Manage work health and safety
Learner Workbook
                Table of Contents

Instructions to students:    3
Assessment instructions    3
Assessment Task    3
Assessment requirements    3
Competency outcome    4
Assessment appeals process    5
Special needs    5
Additional evidence    5
Confidentiality    5
Academic misconduct    5
Activities    9
Activity 1A    9
Activity 1B    9
Activity 1C    10
Activity 1D    11
Activity 2A    11
Activity 2B    12
Activity 2C    13
Activity 2D    14
Activity 2E    15
Activity checklist – for assessor    16
Case Studies: (Source- Safe Work Australia)    17
Case Study 1    17
Case Study 2:    18
Case Study: Assessor checklist    19
Knowledge Activity:    20
Knowledge Activity: Assessor checklist    3
Supplementary Oral Questions (optional) – for assessor    3
Competency record to be completed by assessor    7
Instructions to students:
Assessment instructions
Overview
The purpose of this learner workbook, assessment workbook, simulation diary or logbook is to provide a guide of instruction and information in relation to the relevant assessment tasks. As a learner, you will be provided with information relating to your assessment, including how they are to be completed and submitted. Therefore, it is important that you fully understand the assessment instructions given by your trainer to avoid issues such as academic misconduct, submitting past the due date and providing incomplete assessments, which you will be required to resubmit. If you fail to understand or need more clarification on the assessments, you are required to contact your trainer/assessor for further information.
Assessment Task
The aim of assessments is to test your knowledge, skills and understanding in relation to the topics being taught within a given course. This will be done by using an assessment criterion which shows what you need to do to achieve the appropriate level of competency. For the purpose of completing a written assessment, you are required to:
· Complete each question, including any sub-questions;
· Provide in-depth research on the topic, using appropriate primary and secondary sources;
· Respond using a clear structure (e.g. Introduction, points of argument or fact, conclusion), including references to the sources used.
All assessments required to be completed are compulsory as it is a required condition of your enrolment.
Assessment requirements
The assessments within this document can be completed through several approaches such as:
· Observation of real, indisputable actions as they occur;
· Written or oral task such as reports, role play, work samples etc;
· Portfolios;
· Questions, or third-party evidence, in which the relevant document (observation document is to be completed by the agreed third party.
All documents relating the third-party observation is to be provided to your trainer/assessor as this will be used in determining your level of competency. Third-party evidence can be obtained from supervisors (e.g., from the workplace), or clients/customers.
Please be informed that all assessments are to be typed up. Any handwritten assessments will not be permitted unless approved by the trainer/assessor. You must also comply with assessment policy and procedures at https://aibtglobal.edu.au/support/student-forms/policies/.
Simulation diary (if required): You will do the simulation tasks as a part of your course in the designated simulated environment.
During the simulation session, the student is required to meet the following requirements:
· Follow the dress standards -enclosed shoes, appropriate clothing (no shorts or skirts)
· Be aware of relevant procedures in case of accident, emergencies, evacuation
· Follow the start and finish times, breaks, work routines, etc.
· Follow the policies on personal phone calls and personal emails.
· The attendance for simulation sessions will be monitored as per ‘AIBTGlobal’s Monitoring Student Attendance and Academic Progression policy and procedure.’
· Students should follow the standards of behaviour and comply with ‘AIBTGlobal’s Student Conduct Rules’.
· Students should come prepared for the planned activities for simulation.
Observation/demonstration/simulation (if required):
You may be required to perform tasks/works/assessments through observations, simulation, or demonstrations. Your trainer/assessor will provide you with a list of demonstrations, logbooks, simulation diary or any other related documents for tasks/works/assessments. The observation, simulation or demonstration can occur in the workplace, or the training environment such as workshop, or simulation labs. During observation, demonstration or simulation, you will be provided with necessary information (e.g., timeframe) and equipment and/or materials to complete the task. You are required to perform the work, task or assessment in accordance with the required instructions.
Competency outcome
Upon completing the following assessments, your trainer will either mark the assessment indicating S for satisfactory or NS for not satisfactory (requires more training). If you, as a learner/trainee, receive satisfactory marks for all assessments within this module, you will be graded a “C” for ‘Competent’. In vice versa, “NYC” for ‘Not yet Competent’, in which your trainer will provide adequate feedback and give you a chance to resubmit. If your second submission of assessments is still NS, you may be required to (i) resubmit assessments on the third attempt or (ii) redo the course unit again, which requires re-enrolment. Please be aware that the third attempt of resubmission or re-enrolment to the course can result in additional costs/fees.
Assessment appeals process
As a learner, you have a right to appeal a decision or outcome of an assessment if you feel like it was made unfairly. However, this complaint must first be resolved with the trainer/assessor before lodging an appeal. If you are still dissatisfied with the outcome, then a written application of the appeal can be made to the course coordinator, outlining the grounds for the appeal in accordance with the complaints and appeals policy and procedures at https://aibtglobal.edu.au/support/student-forms/policies/.
Special needs
Learning adjustments can be made for any candidate who has special needs (e.g., a student with a disability). However, the trainer/assessor must be well informed about this so they can immediately implement the necessary adjustments and have it ready before commencement.
Additional evidence
If at any event during or after the assessment process, the trainer/assessor requests you to provide additional information or an alternative submission to establish your level of competency, then you are required to do so. However, you must do so in a way that avoids any issues of privacy or confidentiality.
Confidentiality
All information provided to us regarding your job, workplace and employer will be kept confidential in accordance with the relevant law. However, it is your responsibility to check that all information provided to us does not involve details unrelated or not agreed upon for disclosure. For example, information about your employer, colleagues and other related third parties who might be involved. Although we may require information about these other parties, it is your responsibility to check that valid consent has been given from these individuals before providing us with the requested information. This process of obtaining information from the relevant parties must also be done in accordance with the relevant law.
Recognised prior learning
Any candidate may apply for credit transfer which they wish to count towards their course credit following the application and assessment process of the credit transfer policy and procedure.
Academic misconduct
Academic Misconduct includes plagiarism, cheating and/or collusion, or any act or omission by a student which attempts to circumvent or defeat the integrity of the College’s assessment process. Without limiting the scope of the definition of academic misconduct, examples of plagiarism, cheating and collusion are provided below:
Plagiarism is defined as taking someone else’s work or ideas and submitting it as their own. This may include acts such as, but not limited to:
· Copying the direct words of a sentence or paragraph presented in a source, without referencing it or giving it proper acknowledgement. This also extends to any structure used in completing the assignment; and
· Submitting the same assignment as another learner who either is currently or has previously completed it and presenting it as their own work.
Cheating occurs when you behave dishonestly in an attempt to obtain an unfair advantage in any form of assessment. Examples of cheating include:
· Failing to adhere to examination conditions, for example, speaking or communicating with other candidates in an examination, bringing unauthorised material into the examination room, reading or attempting to read other students' answers, leaving the examination or test answer papers exposed to another student’s view;
· Impersonating another student or arranging for someone to impersonate a student in any assessment task;
· Purchasing assessment items from a contract cheating or ghost-writing service and presenting them as the student’s own work;
· Allowing others to complete any assessment task and/or submit an assessment task which is not the student’s own work;
· Fraudulent representation of any required documentation, for example, prior qualifications, or medical certificates.
Collusion is defined where a learner collaborates with another learner currently enrolled or graduated to produce an assessment which is submitted as their own. This may involve two or more learners working together to produce the content of an assessment before submission.
Plagiarism, cheating and/or collusion is a behaviour that is strictly prohibited, therefore, prior to completing your assessment it is advised that you refer to our Academic Misconduct policy and procedure at https://aibtglobal.edu.au/support/student-forms/policies/ to ensure relevant compliance. If you are found committing any of these acts, you will be investigated in which the appropriate disciplinary action will be taken. As a result, it is important that you raise any questions regarding plagiarism, cheating and collusion with your trainer before submitting the final assessment.
Student Details
Student ID:    _____________________________________________________________
Name:        _____________________________________________________________
Phone:        _____________________________________________________________
Email:        _____________________________________________________________
Declaration
I declare that
· The content in this document is my own work, based on my own study and research and no part of it has been copied from any other source, except where acknowledgement/reference has been made.
· The content in this document is my own work and no part of the work has been copied from any other student who is currently studying or was graduated from the college.
· I have read and understood all instructions and requirements for the work, task, or assessment that is assessed by my trainers and/or assessors. The understanding includes the submission date and time.
· I will keep a copy of my submitted work (e.g., logbook, or assessment).
I have read and understood the assessment policy and procedures, and academic misconduct policy and procedures:
· I will perform my work to the best of my ability.
· I will not commit academic misconduct stated in academic misconduct policy and procedures. Academic misconduct behaviour may result in ‘not competent’ result of the unit of competency.
· I understand if I receive not satisfactory for my work/assessment/task, it will result in not competent result for the unit of competency. This can result in work/assessment/task resubmission and re-enrolment of the unit of competency which can incur additional costs/fees to me.
· I understand that any assessment/task/work deemed unsatisfactory will require me to undergo reassessment which may be different to the one originally submitted.
· I give permission for my assessment/task/work to be reproduced, communicated, compared, and archived for the purposes of detecting academic misconduct and to fulfil any related College’s policy and procedures
· I am aware that if I disagree with the assessment/task/work result, I have the right to appeal the result. I will follow the complaints and appeals policy and procedures at https://aibtglobal.edu.au/support/student-forms/policies/.
· I take full responsibility for the correct submission of this assessment/task/work in the required place/channel with the correct cover sheet.
Student Signature: ____________________________________________________________
Date:     _____________________________________________________________
ONLY If assessment/task/work is required to be completed as part of a group or in pairs, details of the learners involved should be provided below:
If you are NOT instructed to complete the assessment, work, or task in a group or in pairs, you or any other student will NOT fill or sign this section below and MUST NOT work in a group or in pairs. Failure to comply will result in not satisfactory result of required work, assessment, or task.
The content of this work/task/assessment is completed by the students named below. All students acknowledge that the assessment, work, or task must be completed by everyone’s equal contribution and in accordance with the requirements. All students declare that no part of this assessment, task, or work is taken from or completed by any other student. If the assessment, work, or task cites or paraphrases information from other sources, reference and acknowledgement of those sources must be provided.
Student 1:
Student ID:     ____________________________________________________________
Student Name: ____________________________________________________________
Student Signature: ____________________________________________________________
Student 2:
Student ID:     ____________________________________________________________
Student Name: ____________________________________________________________
Student Signature: ____________________________________________________________
Student 3:
Student ID:     ____________________________________________________________
Student Name: ____________________________________________________________
Student Signature: ____________________________________________________________
Student 4:
Student ID:     ____________________________________________________________
Student Name: ____________________________________________________________
Student Signature: ____________________________________________________________
    
Activities
Activity 1A
    Estimated Time
    20 Minutes
    
    
    Activity
    1. How will you access legislation, regulations, code of conduct and workplace policies and procedures for WHS at your workplace?
Company policies are often published and distributed to workers; ensuring that everyone understands his or her role in following the accepted work procedures. Some of the areas covered may include high-risk activities, such as:
Work at heights procedures;
Hazardous chemicals procedures; and
Infectious diseases procedures.
These procedures often incorporate WHS policies and procedures.
2. Interpret below policy and write a 100-word report.
The given policy outlines the various precautions that need to be taken in order to ensure the containment of COvid-19 within the workplace. It involves taking steps that will guarantee that Covid-19 cannot spread from one person to another. The measures include- cleaning all touch surfaces at the start of the day, ensuring social distancing by placing wall or floor markings in waiting areas, keeping record of visitors through electronic systems, training workers based on new processes initiated due to Covid-19, enabling hand washing facilities and use of hand sanitizers at exit and entry points, posting signs for maintaining hand hygiene and social distancing, reducing points of contact as much as possible through use of electronic means. Such plans and procedures when implemented can reduce chances of spread of the pandemic as well as ensure restoration of business workings.
3. Identify three types of hazards that you may find in the workplace.
1. Chemicals
Chemicals at the workplace can range from cleaning products to chemical production. When chemicals are not used, stored or handled properly, they can cause injury, illness, fire or even explosions at the extreme. Ways that chemicals can harm workers can include contact with the skin, inhalation or ingestion; the impact can take place immediately or overtime over prolonged exposure.
3. Physical
Physical hazards are substances or activities that threaten your physical safety such as conditions that can cause injury, illness and death. The most common physical hazards are temperature, air quality, mould, noise or radiation. These hazards are particularly relevant for workers who work in industrial environments, such as in oil and gas, mining, construction and more.
4. Psychosocial
Psychosocial hazards are stress, violence or bullying in the workplace environment. This can involve how workers interact with other workers and/or emotional responses workers have that negatively impact a worker’s productivity or effectiveness.
4. What procedures can you develop for ongoing hazard identification, and assessment and control of associated risks.
Procedures for ongoing hazard identification and assessment and control of associated risks involves creating a risk assessment plan that will incorporate the following elements-
· Identifying any existing risks and potential hazards
· Determining the causes of hazards
· Monitoring the hazard control measures and their effectiveness
· Recommending any corrective actions if necessary
The risk assessment plan needs to be applied at regular intervals to ensure ongoing hazard identification. In addition, workers must be given the chance to report risks and hazards as and when they are exposed to them.
Activity 1B
    Estimated Time
    20 Minutes
    
    
    Activity
    1. What is hierarchy of risk controls?
The hierarchy of controls is part of the risk management process recommended in the WHS code of practice for managing and work health and safety. These steps, along with additional safety procedures, are covered during WHS training courses
2. How will you monitor risk controls and hazard-specific procedures to support compliance with legislative and regulatory requirements?
In order to monitor risk controls and hazard-specific procedures to support compliance with legislative and regulatory requirements and incorporate them into your:
Creating a risk management plan to aid in the identification and handling of risks and hazards
Regularly assess the work environment and procedures ensuring they comply with safety best practices
Appoint a safety officer responsible for implementing the plan, assessing risks, and reporting incidents
Provide training and safety guidelines to staff both during on-boarding and at regular intervals
Activity 1C
    Estimated Time
    20 Minutes
    
    
    Activity
    1. Identify requirements for expert WHS advice.
WHS advice may be required in the following cases-
1- When an organization is performing review of WHS laws and legislations.
2- When there are changes in the physical environment or workplace of employees.
3- When new employees are being introduced in the workplace
4- When there are changes in working practices in the company.
5- Whenever there is an introduction of new legislations
6- When risk control measures don’t seem adequate
7- When incidents or accidents occur in the workplace.
2. At your organisation, how will you request this advice?
In order to request advice of WHS expert at my organization I will need to follow the organisation’s procedures. According to the procedure, I will first discuss this with my supervisor at work. If I receive an approval, I will go ahead and fill out a written form, available for requesting WHS advice at my workplace. This form contains details of why there is need for such a request, my personal details and the urgency or need for such a request.
Activity 1D
    Estimated Time
    20 Minutes
    
    
    Activity
    1. What should you check for when looking at how the risk controls are working?
In order to check whether risk controls are working or not we need to check for
1- Accidents and incident reports if there have been any or their severity
2- First aid reports to know what kind of treatment was provided in case of accidents
3- Check with workers if the risk controls are effective
4- Check the condition of controls physically for their effectiveness, if possible.
2. What is a residual risk?
A residual risk can be defined as the amount of risk that is connected to an action or event that may be left after the most inherent risks have been controlled through risk control measures. For example, even after installing fire alarms and fire extinguishers, in workplaces that use heating devices or electric devices, the risk of fire still remains. This is the residual risk.
3. What steps should you take after reporting issues of concern with current risk control measures?
After reporting issues of concern with current risk control measures, it is important to ensure that these issues are addressed as soon as possible.
If the company does not address the issue, a WHS representative can be involved.
Activity 2A
    Estimated Time
    20 Minutes
    
    
    Activity
    1. What does PCBU stand for?
PCBU stands for the acronym, person conducting a business or undertaking.
2. What does the WHS Act 2011 Part 5 require all parties involved should do?
According to WHS Act 2011 Part 5, all parties involved need to, consult, co-operate and co-ordinate activities with all other persons who have a duty in relation to ensure safety of workers.
If parties involved do not co-operate a fine of up to $20000 on individuals and a fine of up to $ 100000 on body corporate can be imposed.
3. How will you develop and provide consultative WHS activities to address the WHS issues at your workplace?
1- I will report any hazards if I notice any.
2- I will share my views and opinions with others regarding health and safety processes.
3- I will contribute in conducting both formal and informal health and safety meeting to impart knowledge and motivate staff towards safety in workplace.
4- I will provide the management with any suggestions or recommendations with regards to safety in workplace
Activity 2B
    Estimated Time
    20 Minutes
    
    
    Activity
    1. Why should you communicate about WHS issues to the work team?
It is important to communicate about WHS issues to the work team because PCBUs may not have the finer details or subtleties of the work and working conditions. It is therefore important to obtain information from workers regarding WHS issues.
In addition, workers need to be informed regarding WHS issues and measures how they impact their health and safety so that they successfully implement them as well as understand the important of doing so.
2. What opportunities can be provided to workers to contribute to feedback on WHS issues?
1- Workers may elect a health and safety representative to provide their opinion.
2- Workers may request the formation of a health and safety committee
3- Workers can form work groups to provide feedback on WHS issues.
3. How can PCBU’s monitor the above process?
PCBU’s can monitor consultations by participating in them and providing workers with ample opportunity to coordinate and consult in relation to their health and safety issues.
Activity 2C
    Estimated Time
    15 Minutes
    
    
    Activity
    
1. What should be included to document the outcomes of the consultation?
The outcome of consultations need to document the decisions reached during consultations and all matters that are relevant to stakeholders.
2. How will you communicate the outcomes of the consultation to the workers?
The outcome of consultation can be communicated to workers through formall methods.
Formal methods include-
· Place an update on noticeboards
· Send an email to alert staff
· Place a page on company website
· Hold a meeting to discuss the outcomes
Activity 2D
    Estimated Time
    20 Minutes
    
    
    Activity
    0. How will you develop and implement processes to ensure documentation of responsibilities, duties and accountabilities discussed during WHS consulations are done?
In order to develop and implement processes to ensure documentation of responsibilities, duties and accountabilities discussed during WHS consultation what needs to be done is-
1- Tailoring the consultation guidelines to my business
2- Defining obligations, responsibilities, duties and accountabilities in a clear manner.
3- Creating documents as required by the WHS consultation
4- Ensuring these documents are duly filled.
5- Keeping constant check on the documents and ensuring that they are used and refilled as needed.
Activity 2E
    Estimated Time
    20 Minutes
    
    
    Activity
    
1. Identify WHS training requirements at your workplace.
WHS training requirement at my workplace include-
· Employees should have elected occupational health and safety committees that ensure that all their WHS rights are met.
· Elected occupational health and safety representatives meet with senior company representatives and represent employees with regards to WHS matters
· Written materials detailing WHS laws, policies, and methods of reporting incidents must be provided to every employee upon hire or when any changes are made to the Work health & Safety policy in the organization.
1. How will implement and monitor training programs to ensure the identified WHS training needs are met (include induction/ orientation process as well)?
In order to implement and monitor training programs to ensure the identified WHS training needs are met, it is important to revies all training programs with WHS standards. This includes-
· Ensuring all workers are made aware...