ASSIGNMENT COVERSHEET- Individual (VET)
STUDENT DETAILS
Student Name
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Student Number
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ASSESSMENT DETAILS
Course Name
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ICT60115 - Advance Diploma Information Technology
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Subject name
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ADP2V15-C Advanced Diploma Project B (Systems and Development)
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Unit Name and code
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ICTSAS601 - Implement change management processes
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Trainer
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Block and Year
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Due date
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EXTENSION INFORMATION: (Details of separately submitted and approved Assignment Extension Application)
Extension Granted
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No ☐Yes ☐
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Revised due date
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Extension approved by
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Approval date
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Declaration
1.I hold a copy of this assignment, which can be, produced if the original is lost/damaged.
2.This assignment is my original work and no part of it has been copied from any other student’s work or from any other source except where due acknowledgement is made.
3.Any other person except where such collaboration has been authorised by the trainer/assessor concerned and is clearly, acknowledged in the assignment has written no part of this assignment for me.
4.I have not submitted this work for any other past or present course/unit.
5.This work may be, reproduced and/or communicated for detecting plagiarism.
6.I give permission for a copy of my marked work to be, retained by Kent Institute Australia (Kent) for review by external validator.
7.I understand that plagiarism is the presentation of the work, idea or creation of another person as though it is your own. It is a form of cheating and is a very serious academic offence that may lead to expulsion from Kent. Plagiarised material can be, drawn from, and presented in, written, graphic and visual form, including electronic data, and, or, oral presentations. Plagiarism occurs when the origin of the material used is not appropriately, cited.
8.Enabling plagiarism is the act of assisting or allowing another person to plagiarise or to copy your work.
Signed
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_________________________________
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Date
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__________________________________
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Note:
This assignment will not be marked unless the student signs the above declaration!
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Trainer/Assessor Section
Trainer’s/Assessor’s Initial
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_____________________
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Result
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(Tick one) ☐C
☐
NYC
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%----------------------------------------------------------------------------------------------------------------
Student Name and No.:
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Recipient’s Initial and Date
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Subject name
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ADP2V15-C Advanced Diploma Project B (Systems and Development)
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Unit Name and Code
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ICTSAS601 - Implement change management processes
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Assignment title
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Submission Date
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Duration: 1 Week
Assessment Instructions for Assessor and Student
üThis assessment consists of three tasks and must achieve a satisfactory outcome in each task of this unit.
üTo achieve a competent result, each student is required to achieve a satisfactory outcome in each marking criteria of the three tasks.
üStudent can refer to book(s), notes and other reference materials.
üResearch the internet for resources that may assist you with this task.
üAll ideas explained and supported with references.
üThis assessment must be typed out and to be submitted online through MOODLE.
üType the answer/s at the end of the questions for each task (just before the marking criteria).
üPlagiarism strictly forbidden. NYC (Not Yet Competent) provided for plagiarism for all involved.
üStudents asked to explain their assessment work on a regular interval to the trainers to ensure that the relevant competency standards met.
üStudent is required to redo the task in class, if outcome is Not Yet Competent due to not being Satisfactory against any marking criteria of the given task (Task 1 and Task Two etc.).
üThe Assessor is required to explain to the students the assessment task’s instructions and required outcome to the students before conducting assessment in class.
üThe Assessor is required to record the result (Competent/Not Yet Competent) of the assessment task on to the Marking Criteria sheet attached with this assessment, in accordance with the marking criteria of the assessment tasks for the student and enter the results into RTO Manager System of the Kent Institute Australia.
üThe assessor must check the student’s work on each Assessment Day and provide on-going feedback to the student in class.
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Assessment Outcomes
üYour performance will be assessed against the set Marking Criteria (Refer to the marking criteria in ‘criteria for evaluation’ provided after each task).
üYour assessor will record your performance as “Satisfactory” or “Not Satisfactory” against each criterion.
üYou will receive face-to-face feedback on the outcome of the assessments from your assessor.
üYour result for this assessment will be “Competent (C)” if your performance is satisfactory against all criteria.
üYour result for this assessment will be “Not Yet Competent (NYC)” if your performance is not satisfactory against any one or all criteria.
üIf you assessed as “Not Yet Competent (NYC)”, you could have another chance to re-submit the assessment on an agreed-upon policy and procedure of Kent Institute Australia (KIA).
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Submission Method
üYou have to submit your assessment in class to the assessor during the assessment time.
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Submission Date
üAll assessment tasks, has to be submitted by Week 2 of the study block.
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Late submission will incur the following penalty
üAssessments may, not be accepted unless evidence of compassionate or compelling circumstances is submitted.
üLate submissions will not be accepted and students may be liable to pay an ‘applicable subject fee’ which may also lead to the extension of the student’s COE.
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Assignment Extension Form
üStudent wishing to apply for an extension due to exceptional circumstances may complete a Student Assignment Extension Form.
üThis is available to download and print via the SIS >> Docs >> Student Policies and Forms page, or you may collect this from the VET Administration office at Level 1.
üCompleted Forms are to be, provided to the VET Administration Office, Level 1, (10 Barrack Street, Sydney NSW 2000 Australia).
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Student Complaints and Appeals Form
üA Student Complaints and Appeals Form may be, completed for those students wishing to appeal a result.
üThis is available to download and print via the SIS >> Docs >> Student Policies and Forms page, or you may collect this from the VET Administration office at Level 1.
üCompleted Forms are to be, provided to the VET Administration Office, Level 1, (10 Barrack Street, Sydney NSW 2000 Australia).
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Assignment 3 -
ICTSAS601 - Implement change management processes
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Purpose of the Assessment
üThis unit describes the skills and knowledge required to apply techniques that facilitate the planning, implementation and monitoring of information and communications technology (ICT) change.
üIt applies to experienced individuals who provide specialised technical advice, guidance and leadership in a range of areas requiring change-management in ICT systems.
üNo licensing, legislative, or certification requirements apply to this unit at the time of publication.
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Elements and Performance Criteria will be assessed
You will be, assessed on the following elements and the performance criteria. To be competent in this unit you need to demonstrate your skills and knowledge on the following performance criteria:
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Elements and Performance Criteria
ELEMENT
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PERFORMANCE CRITERIA
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Elements describe the essential outcomes.
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Performance criteria describe the performance needed to demonstrate achievement of the element.
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1. Plan ICT system changes
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1.1 Research and develop change procedures and conventions
1.2 Develop ICT change management plan
1.3 Identify key personnel responsible for change management policy and procedures
1.4 Train staff and management in change management procedures and policies
1.5 Evaluate current ICT system to determine changing user or business patterns
1.6 Identify key personnel responsible for authorising and implementing change management plan
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2. Identify technology system change needs
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2.1 Determine current ICT benchmarks
2.2 Compare identified needs against performance benchmarks to identify possible changes
2.3 Assess proposed changes to determine impact
2.4 Notify key personnel of necessary change
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3. Implement change
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3.1 Plan change schedule
3.2 Prioritise changes and allocate resources
3.3 Implement change management plan and procedures
3.4 Involve stakeholders in the implementation process
3.5 Capture new performance benchmarks to measure changes
3.6 Ensure appropriate liaison methods are used
3.7 Identify training requirements
3.8 Notify stakeholders of change
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4. Monitor and review implementation
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4.1 Measure change performance against new benchmarks
4.2 Submit performance results to stakeholders
4.3 Obtain sign-off on changes
4.4 Provide appropriate documentation and reporting
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Assessment Requirement
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To complete this assessment you need to demonstrate your knowledge and skills on the following:
üResearch and develop change procedures and conventions
üDevelop ICT change management plan
üIdentify key personnel responsible for change management policy and procedures
üTrain staff and management in change management procedures and policies
üEvaluate current ICT system to determine changing user or business patterns
üIdentify key personnel responsible for authorising and implementing change management plan
üDetermine current ICT benchmarks
üCompare identified needs against performance benchmarks to identify possible changes
üAssess proposed changes to determine impact
üNotify key personnel of necessary change
üPlan change schedule
üPrioritise changes and allocate resources
üImplement change management plan and procedures
üInvolve stakeholders in the implementation process
üCapture new performance benchmarks to measure changes
üEnsure appropriate liaison methods are used
üIdentify training requirements
üNotify stakeholders of change
üMeasure change performance against new benchmarks
üSubmit performance results to stakeholders
üObtain sign-off on changes
üProvide appropriate documentation and reporting
üidentify and plan information and communications technology (ICT) system changes
üimplement, monitor and review ICT system changes, including:
oapplying guidelines and policies to the change management process
omaintaining appropriate version control
omaintaining compliance with existing accessibility and other policies
üdiscuss key change management principles
ücompare and contrast key functions and features of current information technology systems
üdescribe internet and internetworking architecture
üexplain principles and structure of performance benchmarking
üanalyses server access security procedures and general security issues relating to a particular operating system
üdiscuss methods of communicating change to stakeholders
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Assessment Conditions
Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the systems administration and support field of work, and include access to:
üspecial purpose tools, equipment and materials
üindustry software packages
üinternational standards
üoperational data from an organisation
üneeds analysis data
üorganisational planning guidelines
üversion control guidelines
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Assessment plan
To demonstrate competence in this unit, you must successfully complete each of the following assessments:
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Tasks
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Description
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Due
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Part A
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Knowledge Test Questions
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Week 3
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Part B
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Research Work
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Week 3
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Part C
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Practical task
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Week 4
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Part D
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Written Report
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Week 4
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Kent Institute Australia a leading education provider in Australia for the last 20 years. They offered Business, Accounting and Information Technology courses to the students. They have two branches of School one in Sydney and the other in Melbourne. They are facing some problems with their current system to manage data for their course and the students. They have invited you to look at their system and recommended changes they require. You have found the following information about Kent Institute Australia. Please read the following information regarding Kent Institute Australia and complete all the tasks below:
About Kent Institute Australia
A step in the right direction
Established in 1989, Kent Institute Australia (Kent) aspires to create a brighter future for all of our students and prepare them for their chosen career path in Business or Information Technology. Empowering students to challenge themselves academically and socially, Kent provides an environment that nurtures development and guides students to career opportunities after graduation.
Our principle goal is to create the pathway to our student’s future by broadening their knowledge and expanding their life experiences to create the next generation of Business and Information Technology leaders in an array of different industries. Our modern campuses in both
Sydney and Melbourne
offer students an interactive learning environment that fosters modern learning.
Building a brighter future
We have been providing quality training and education to students for over 28 years and we continue to grow and innovate.
Today Kent is, officially recognised as a leading provider of government-accredited courses, offering education to both local and international students.
We are, known as one of the best Sydney colleges, we are proud to have helped nearly 10,000 local, and international students get started in their career journey.
Our Focus
Educate, stimulate and empower
At Kent, we have a simple focus. We want to help students from all backgrounds and all cultures gain access to quality higher and vocational education. We also strive to stimulate discussion, encourage critical thinking and empower our students to make confident, informed educational and career decisions.
A safe place to learn
We encourage a free, open, enjoyable studying environment at both our Sydney and Melbourne campuses. Our entire leadership team contributes to and upholds core objectives, which include working:
üAdopt best practices:We ensure our courses and training staff follow both Australian and global best practices in education.
üBuild industry links:We continuously establish and maintain links to both industry and professional institutes to ensure our courses meet all the requirements of the workplace.
üEncourage diversity:We welcome students of all backgrounds and cultures to enroll in our courses and work to create an open, welcoming atmosphere.
üEmpower students:We do not just teach; instead, we work collaboratively to transform our students into confident, competent professionals with all the skills and knowledge they need to succeed.
We are proud to have helped nearly 10,000 local and international students get the training and education they need to succeed in a huge variety of industries, both in Australia and overseas.
Courses we offer
Business Courses
Kent’s Business courses emphasizes the pivotal role that the different areas of business play in the success of modern day organisations. By equipping students with the foundations of core business functions, you will develop the necessary skills and knowledge to explore career options in varying industries including Accounting, Marketing and Management. Students are, trained in establishing networks and developing customer service strategies and innovation in the business world.
You can find more information on our Business courses here:
üCertificate IV in Business
üCertificate IV in Marketing and Communication
üDiploma of Marketing and Communication
üDiploma of Leadership and Management
üDiploma of Project Management
üAdvanced Diploma of Marketing and Communication
üAdvanced Diploma of Leadership and Management
üAdvanced Diploma of Program Management
Information Technology Courses
Our, Information Technology courses are, designed for the technically minded, and focus on giving students, practical and theory-based knowledge to prepare them for a career in the cutting edge of technology. Students of the courses are, taught using the combination of lecture-based concepts with practical, real world examples to better prepare them for work after graduation. Our range of Information Technology courses enables students to obtain the skills to interact with clients at a business level as well as analytically evaluating projects and equipment.
You can find more information on our IT courses here:
üCertificate IV in Web-Based Technologies
üDiploma of Website Development
üDiploma of Digital Media Technologies
üAdvanced Diploma of Information Technology
The problems
After you have visited the Kent IT Department, you have found that they are currently using Windows Server 2003 as their main server with Active Directory to manage user, courses, subjects and all other data using an MS Access Database. You found this is absurd and they definitely need a faster and reliable server with an Online Learning management System is very much, needed for Kent Institute Australia to run their Education System smoothly. You are, requested to make the changes. The current system is as follows:
Hardware Requirements for Windows Server 2003
Requirement
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Standard Edition
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Enterprise Edition
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Datacenter Edition
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Web Edition
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Minimum CPU Speed
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133 MHz
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133 MHz for x86-based computers
733 MHz for Itanium-based computers*
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400 MHz for x86-based computers
733 MHz for Itanium-based computers*
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133 MHz
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Recommended CPU Speed
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550 MHz
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733 MHz
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733 MHz
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550 MHz
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Minimum RAM
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128 MB
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128 MB
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512 MB
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128 MB
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Recommended Minimum RAM
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256 MB
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256 MB
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1 GB
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256 MB
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Maximum RAM
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4 GB
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32 GB for x86-based computers
512 GB for Itanium-based computers*
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64 GB for x86-based computers
512 GB for Itanium-based computers*
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2 GB
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Multiprocessor Support **
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Up to 4
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Up to 8
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Minimum 8 required
Maximum 64
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Up to 2
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Disk Space for Setup
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1.5 GB
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1.5 GB for x86-based computers
2.0 GB for Itanium-based computers*
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1.5 GB for x86-based computers
2.0 GB for Itanium-based computers*
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1.5 GB
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You had a little bit of research on the following:
Table 1. System requirements for Windows Server Essentials
Component
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Minimum
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Recommended*
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Maximum
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CPU socket
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1.4 GHz (64-bit processor) or faster for single core
1.3 GHz (64-bit processor) or faster for multi-core
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3.1 GHz (64-bit processor) or faster multi-core
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2 sockets
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Memory (RAM)
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2 GB
4 GB if you deploy Windows Server Essentials as a virtual machine
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16 GB
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64 GB
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Hard disks and available storage space
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160-GB hard disk with a 60-GB system partition
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No limit
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*The recommended hardware requirements support maximum user and device limits.
Table 2. Additional hardware and software requirements for Windows Server Essentials
Component
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Description
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Network adapter
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Gigabit Ethernet adapter (10/100/1000baseT PHY/MAC)
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Internet
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Some functionality may require Internet access (fees may apply) or a Microsoft account
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Supported Client operating systems
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Windows 8.1, Windows 8, Windows 7, Macintosh OS X versions 10.5 to 10.8.
Note:Some features require professional or higher editions.
1 GB of available hard drive space (a portion of this disk will be freed after installation)
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Router
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A router or firewall that supports IPv4 NAT or IPv6
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Additional requirements
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DVD-ROM drive
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You also had a research on Moodle the well-established LMS requirements. The following are the system requirements to install Moodle, the complete Learning management System.
Moodle System Requirements
Moodle is, primarily developed in Linux using
Apache
,
PostgreSQL
/
MySQL
/Maria DBand
PHP
(sometimes known as the LAMP platform). You need to run 3-tier web application environment to run Moodle in Windows Server 2016 platform.
The basic requirements for Moodle are as follows
Hardware
üDisk space: 200MB for the Moodle code, plus as much as you need to store content. 5GB is probably a realistic minimum.
üProcessor: 1GHz (min), 2GHz dual core or more recommended.
üMemory: 512MB (min), 1GB or more is, recommended. 8GB plus is likely on a large production server.
Consider separate servers for the web "front ends" and the database. It is much easier to "tune". All the above requirements will vary depending on specific hardware and software combinations as well as the type of use and load; busy sites may well require additional resources. Further guidance can be, found under
performance recommendations
. Moodle scales easily by increasing hardware.
For very large sites, you are much better starting with a small pilot and gaining some experience and insight. A "what hardware do I need for 50,000 user?" style post in the forums is highly unlikely to get a useful answer.
Server requirements
These are just the minimum supported versions. We recommend keeping all of your software and operating systems up-to-date.
üMoodle upgrade: Moodle 3.1 or later
üPHP version: minimum PHP 7.0.0Note: minimum PHP version has increased since Moodle 3.3. PHP 7.1.x and 7.2.x are, supported too. PHP 7.x could have some
engine limitations
.
üPHP extensionintlis required since Moodle 3.4 (it was recommended in 2.0 onwards)
Database requirements
Moodle supports the following database servers. Again, version numbers are just the minimum supported version. We recommend running the latest stable version of any software.
Client requirements
Browser support
Moodle is compatible with any standards compliant web browser. We regularly test Moodle with the following browsers:
Desktop
üChrome
üFirefox
üSafari
üEdge
üInternet Explorer
Mobile
Mobile Safari
Google Chrome
For the best experience and optimum security, we recommend that you keep your browser up to date.
https://whatbrowser.org
Note: Legacy browsers with known compatibility issues with Moodle 3.5:
üInternet Explorer 10 and below
üSafari 7 and below
You also had opportunities to look for other LMS system requirement as well:
Other Learning Management System (LMS) Requirements
Are you looking to implement a learning management system at your company for corporate training? Learning management systems, commonly referred to as an LMS are an excellent way to deliver training to employees and help organize, change, and deliver better, more effective and timely training.
What are the LMS system requirements for Compliance Training Groups Corporate Training LMS System?
Here we will outline the hardware minimum learning management, system requirements to use the Compliance Training Group Learning Management System. This will help you begin to put your plan together and allow us to aid you in putting together a learning management system for your company that is an efficient, effective tool for providing your training courses.
Minimum System Requirements
üBrowser Plugin: Adobe Flash Player 26.0+ plug-in
üInternet Browsers: Firefox 54.0.1+, Internet Explorer 10.0+, Safari 10.0+, Google Chrome 53.0, or Opera
üInternet Connection: Broadband connection with 500+ Kbps
Hardware (PC) System Requirements
üOperating System: Windows 2000 or higher with latest updates installed
üProcessor: 500MHz or faster
üRAM: 128MB or more
üVideo Card: Minimum requirement: 128MB of video memory
üSound Card: Minimum requirement: 16-bit
Mac System Requirements
üOperating System:: Mac OS X 10.3+
üProcessor: 1.83 MHz Intel Core Duo
üRAM: 128 MB or more
üVideo Card: Minimum requirement: 64 MB of video memory
üSound Card: Minimum requirement: 16-bit
Your tasks: According to your research, management of Kent Institute have many questions to ask you. Please prepare a questions and answers for the management in Part A: Questions and Answers and in Part B: Research report. The following two parts required you to complete for the Management of Kent Institute of Australia.
Part A: Questions and Answers
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From your reading 1-5, and a bit research on google (Note:
your search may include the keywords e.g., ICT Project Contract, Contract Features, Contract benefits, parts of ICT project Contract etc., you may also see some of the sample Contract from your Resources folder) please answer the following questions:
Question 1: what is change management
?
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Question 2: what changes do you need in terms of installing a new system into your client Kent Institute Australia
?
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Question 3: what is a Change Management team
? Who are the responsible team members? Give a brief descriptions of Team member.
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Question 4: what are the policies and procedures involved in change management? What guidelines you need to follow during the changes?
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Question 5: what do you mean by
key change management principles? How do you maintain them?
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Question 6: what is a software benchmark? What are the
principles and structure of performance benchmarking?
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Question 7: what is a software benchmark? What are the
principles and structure of performance benchmarking?
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Question 8: what are the,
server access security, issues and procedures you need to keep in mind while you are doing these changes in the system?
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Question 9: what
are the methods of communicating change to stakeholders
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Question 10: what
are the industry software packages you need to install your Learning Management System? Please list them down here.
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Question 11: what is
organisational planning guidelines? Who is responsible for these guidelines?
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Question 12: what is version control Guidelines? How do you control the version of your documents?
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Criteria for evaluating Part A: Questions and Answers
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The Final grade for this assessment task must require being Competent by achieving Satisfactory in each task.
Did the student demonstrate the ability to:
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Satisfactory
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Not Satisfactory
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Place a tick(√)
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Identifies and analyses a variety of organisational documentation, vendor and client information, technical specifications and financial data
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Integrates information and requirements from a number of sources using correct spelling and grammar, specialized and cohesive language, and formal contract documentation structures
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Uses effective listening and probing, and open questioning techniques to elicit the views and opinions of others and obtain information and feedback
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Articulates requirements clearly in plain English and uses appropriate tone, style, body language and reflective responses to interact effectively, remedy issues and disagreements, and negotiate outcomes
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Outcome
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☐Satisfactory ☐Not Satisfactory
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Feedback to student:
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Deliverables
üQuestions and answers above
Please generate a small research report on the following:
Task 1: Identify technology system change needs
After successful completion of the task, you will be able to do the following:
üidentify and plan information and communications technology (ICT) system changes
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The following terms you need to research and place them in a small report:
1.What is a 3-tier web, application development environment?
2.What is a web server? List some of the web server name
3.What is a database server? List few of them in here
4.What is the benchmark for Moodle an online LMS? Will that fulfill the requirement of Kent Institute Australia’s needs?
5.Present the report to the management
Criteria for evaluating Task 1: Identify technology system change needs
|
The Final grade for this assessment task must require being Competent by achieving Satisfactory in each task.
Did the student demonstrate the ability to:
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Satisfactory
|
Not Satisfactory
|
Place a tick(√)
|
Research and develop change procedures and conventions
|
|
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Evaluate current ICT system to determine changing user or business patterns
|
|
|
Determine current ICT benchmarks
|
|
|
Compare identified needs against performance benchmarks to identify possible changes
|
|
|
Assess proposed changes to determine impact
|
|
|
Notify key personnel of necessary change
|
|
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Outcome
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☐Satisfactory ☐Not Satisfactory
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Feedback to student:
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Deliverables
üA report on the above topics
Task 1:
Implement change
We have submitted the questions and answers about the Learning management system to the Management. Now management is very interested to see the changes into their system. According to the breakdown structure, they have invited you to install the software needed for the change. To complete this task you need to do some practical tasks. Your practical tasks are as follows:
üDownload any learning management system software into your download folder (e.g. Moodle)
üRun your 3-tier web application system (e.g. XAMPP, Apache, MySQL server)
üCreate a folder into you XAMPP\htdocs folder (e.g. Moodle)
üDownload the readme file how to install your Learning Management System
üRun the set-up or install files to install the Learning Management System
üDo the necessary configuration
üTest the Learning Management System
üInclude the screen shots of your work here
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Criteria for evaluating Task 1: Implement change management plan and procedures
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The Final grade for this assessment task must require being Competent by achieving Satisfactory in each task.
Did the student demonstrate the ability to:
|
Satisfactory
|
Not Satisfactory
|
Place a tick(√)
|
Plan change schedule
|
|
|
Prioritise changes and allocate resources
|
|
|
Implement change management plan and procedures
|
|
|
Involve stakeholders in the implementation process
|
|
|
Capture new performance benchmarks to measure changes
|
|
|
Ensure appropriate liaison methods are used
|
|
|
Identify training requirements
|
|
|
Notify stakeholders of change
|
|
|
Outcome
|
☐Satisfactory ☐Not Satisfactory
|
Feedback to student:
|
Deliverables
üCreate a change schedule according to the system needs (e.g. a work breakdown structure, or a Gantt chart)
üCreate a list of Prioritise changes required and allocation of resources
üScreen shots of your Learning Management System
üTest Performance
According to the case study above, you need to develop a change-management-plan report. You report will consists of the following:
Report writing style guide:
üCover page – which will include the title of the report, date submitted, submitted to, submitted by etc.
üTable of Contents
üOn the third page your report will start including the following:
oIntroduction
oProblem scenario
oCurrent hardware and software specifications
oNew system requirements
oIdentify key personnel responsible for change management policy and procedure
oEvaluate current ICT system to determine changing users or business patterns
oIdentify key personnel responsible for authorising and implementing change management plan
oExplain current benchmark for the Learning Management System
oAssess proposed changes to determine impact
oA memo to the key personnel to notify of necessary changes
oPlan change schedule – in this plan you need to prioritise changes, allocating resources, implementing changes, feedback of the stakeholders
oCreate a memo to notify the changes done
oTraining schedule to train the staff about the new system – this will include how to run the system, user management, course and subject management etc.
oTest results to the management about the changes to acquire the benchmark
oMonitoring Schedule for the new system
oIdentify key personnel responsible for authorising and implementing change management plan
oSign-off document
|
Deliverables
üChange management plan report
üSign-off document
Criteria for evaluating Part C: Change Management Plan Report
|
The Final grade for this assessment task must require being Competent by achieving Satisfactory in each task.
Did the student demonstrate the ability to:
|
Satisfactory
|
Not Satisfactory
|
Place a tick(√)
|
Research and develop change procedures and conventions
|
|
|
Develop ICT change management plan
|
|
|
Identify key personnel responsible for change management policy and procedures
|
|
|
Train staff and management in change management procedures and policies
|
|
|
Evaluate current ICT system to determine changing user or business patterns
|
|
|
Identify key personnel responsible for authorising and implementing change management plan
|
|
|
Determine current ICT benchmarks
|
|
|
Compare identified needs against performance benchmarks to identify possible changes
|
|
|
Assess proposed changes to determine impact
|
|
|
Notify key personnel of necessary change
|
|
|
Plan change schedule
|
|
|
Prioritise changes and allocate resources
|
|
|
Implement change management plan and procedures
|
|
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Involve stakeholders in the implementation process
|
|
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Capture new performance benchmarks to measure changes
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Ensure appropriate liaison methods are used
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Identify training requirements
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Notify stakeholders of change
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Measure change performance against new benchmarks
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Submit performance results to stakeholders
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Obtain sign-off on changes
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Provide appropriate documentation and reporting
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Outcome
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☐Satisfactory ☐Not Satisfactory
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Feedback to student:
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Deliverables
üChange Management Plan Report
Final Submission
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üQuestions and Answers in this document
üResearch report
üPractical Task report
üICT Project Change Management Plan Report
üSign-off document
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Submission Instructions
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After you have completed all the tasks, zip them and submit it to: KentMoodle Assessment Submission Link for this subject
üDocumentswilleitherneedtocompressedintoanarchive(zip)andsubmittedtoyourteacherand/oruploadedto Moodle(providedbyteacher)
üWritten tasks will need to be named as UnitCode_Lastname_TaskNumber.docx
üPractical tasks will need to be demonstrated to the teacher in class
IMPORTANT
You must satisfactorily complete all parts in this assessment to be, deemed competent in this unit. Always keep a backup copy of your assignment. Loss of your assignment by either yourself or the teacher will not be, accepted as a valid reason for non-submission or late submission.
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Summary of Assessments
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Subject Name & Code
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ADP2V15-C Advanced Diploma Project B (Systems and Development)
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Unit Name & Code
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ICTSAS601 - Implement change management processes
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Assessment Tasks
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The student’s performance is
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Part A
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£Satisfactory
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£Not Satisfactory
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Feedback/ comments on Part A
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Part B
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£Satisfactory
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£Not Satisfactory
|
Feedback/ comments on part B
|
Part C
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£Satisfactory
|
£Not Satisfactory
|
Feedback/ comments on Part C
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Part D
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£Satisfactory
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£Not Satisfactory
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Feedback/ comments on Part D
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UNIT RESULT:
The student’s overall performance is:
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£Competent
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£Not Yet Competent
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Is re-assessment necessary?
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£Yes
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£NO
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Student’s
Signature &
Declaration:
|
____________________________ Date: ______________
STUDENT SIGNATURE
£The result of my performance in this unit has been discussed and explained to me.
£I would like to appeal the result of this assessment.
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Assessor’s
Signature & Declaration:
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ASSESSOR’S DECLARATION:
I hereby certify that I have assessed the above student and all assessments are, carried out as per Kent Institute Australia’s Policies & Procedures for Assessment.
____________________________ Date: ______________
ASSESSOR SIGNATURE
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The End