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Answered Same DayMar 24, 2021SBM1202

Answer To: Page | 1 Asia Pacific International College Pty Ltd. Trading as Asia Pacific International College...

Dilpreet answered on Mar 31 2021
145 Votes
CONTEMPORARY QUALITY CONCEPT
Table of Contents
Introduction    3
Critical Evaluation of Basic Quality Concepts    3
Quality Control    3
Quality Assurance    4
Quality Management    4
Total Quality Management    4
Application of Quality Concepts to Project Environment    5
Impact of Quality Concepts on Project Lifecycle    6
Initiation    6
Planning    6
Execution    6
Termination    6
Bes
t Practice Models and their Impact on Managerial Decisions    7
Risk Management    7
Quality Management    7
Conclusion    7
References    8
Introduction
Quality in general may be defined as a set of inherent properties of goods or services that allows those goods and services to be compared with other goods and services within the same category. Quality of a product specifies the implied needs of the product. Quality is critical for organisations as they contribute to the long-term sustainability of the business and also directly affects the revenue and profitability of the organisation. Quality of products and services is important for the satisfaction of the customers and helps to maintain a loyal customer base. Most of the organisations across the globe follow the concepts of quality to stay competent in the global business environment. This paper will critically evaluate contemporary quality concepts while discussing their application in the project environment. The impact of contemporary quality concepts on project lifecycle shall also be discussed. Best practices model related to quality management and risk management will be discussed respectively along with their impact on the decisions taken by the management of the business organisations.
Critical Evaluation of Basic Quality Concepts
Users and manufacturers can perceive quality differently. However, the basic concepts of quality remain the same for the entire organisation and under all the circumstances. Some of the basic quality concepts and their significance have been discussed as below:
Quality Control
Quality control can be defined as a process, through which a business organisation ensures that the quality of the products or services produced by the business are maintained and improved continuously. Quality control is now an integral part of most of the business organisations that helps the business organisations to ensure that there is optimum utilisation of the resources available within the business and the cost of production is reduced as much as possible (Mitra, 2016). These may also be known as the activities and techniques related to the operations of the business that are required to fulfil the quality requirements.
Quality control is important for business organisations as it helps to ensure that standardised methods of production are being used so that quality related issues could be minimised. Quality control provides quality measures that help various businesses to meet the quality expectations of their valuable customers. With these quality control measures, business organisations are also bale to minimise the wastes produced thus increasing the efficiency of the business.
Quality Assurance
Quality assurance can be described as a set of planned and systematic actions, which are mandatory to ensure that the produced products or services as per the quality standards and are capable enough to meet the quality needs of the intended customers. The objective of quality assurance is to ensure that customers are provided with the best quality products and services so that they keep on returning for the same (Lara-Lopez, 2017).
Quality assurance is vital for business organisations as it helps to ensure that defected products are eliminated from the system. It also helps to ensure continual process...
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