Assessment Task 2 (BSBHRM404) Assessment Tasks and Instructions Student Name Preferred Name Unit Code BSBHRM404 Unit Name Review human resource functions Trainer/Assessor Assessment for this Unit of...

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Assessment Task 2 (BSBHRM404) Assessment Tasks and Instructions Student Name Preferred Name Unit Code BSBHRM404 Unit Name Review human resource functions Trainer/Assessor Assessment for this Unit of Competency/Cluster Details Assessment 1 Task 1 – Case Study Review human resources functions Assessment 2 Task 2 – case study Analyse and report on HR metrics Attempt Number Student to Select correct attempt number. Assessors to adjust if not correct or entered. By due date or before Corrections to be made within 2 weeks Only when needed. Fees may apply. ☐ 1 ☐ 2 ☐ 3 Assessments must be your OWN work. Fees will apply if proven and an alternate assessment may be given. The assessment task is due on the date specified by your assessor. Any variations to this arrangement must be approved in writing by your assessor. Submit this document with any required evidence attached. See specifications below for details. Performance objective You will need to demonstrate skills and knowledge required to analyse HR metrics and report on research outcomes. Assessment description Using the simulated business documentation provided, you will identify sources of relevant internal and external workforce data, analyse workforce data, identify options for change and develop recommendations. You will then prepare a report for senior management on your findings and recommendations. Specifications You must submit: · a written report. Your assessor will be looking for: · judgement and decision-making skills to review ethical and policy frameworks and recommend suggested improvements · literacy skills to: · research an issue · write a clear and legible report that documents key issues coherently · technology skills to: · gather and analyse workforce data · manage data in human resources information systems according to legislation and policies · knowledge of human resources functions and policy frameworks · knowledge of roles and responsibilities of human resources practitioners. Analyse and report on HR metrics Procedure · Review the following scenario: · Review the JKL Industries simulated business information provided by your assessor. You are an HR consultant contracted by JKL to: · analyse workforce data and evaluate HR functions · identify options and prepare recommendations for improvement of HR based on your analysis of data. You will need to prepare a written report for senior management with recommendations for improvement. First you will need to access workforce data. Note that: · JKL collects data on demographics, training, performance appraisal and important metrics such as absentee rates and turnover data. This data is stored on the organisation’s HRMS in accordance with the organisation’s recordkeeping policies. · Performance information is also available from the organisation’s accounting system and various management reports. This data is available in spreadsheet format from your JKL Industries HR contact person (your assessor). Assessment Task 2BSBHRM404 Review human resources functions S:\Dropbox files\1_qms\Training and Assessment\1. BUSINESS IV\BSBHRM404 Review human resource functions\Assessment 2 -Task-2.docx © 2015 Innovation and Business Industry Skills Council Ltd1st edition version: 1 Page 6 of 6 Appendix 1: Organisational performance for FY 2014–2015 Goals Strategic objectives Targets/operational objectives KPI/measure (target) Result Provide value to investors and owners Increase overall profitability by 10% over next three years Reduce costs through negotiations with suppliers $ (10% reduction in supplier costs) 5% cost reduction Reduce costs through HR management efficiencies $ (5% reduction in HR service delivery costs) 1% cost reduction Increase revenue by providing increased customer value $ (10 increase) 2% revenue increase Exit underperforming markets (exit from rental market) Complete Provide value to customers JKL Industries will continue to sell and service forklifts and expand their market share by 7% within the next 12–18 months Increase customer satisfaction Customer satisfaction rating (90%) 70% Expand market share by 7% within the next 12–18 months % market share (27%) 22% Expand existing branches to include the sale of medium and large trucks within 18 months (completion of expansion) Complete Develop workforce potential Provide required training to meet workforce needs Deliver training to upskill all rental employees % employees completed training (100%) 50% Become an Employer of Choice Retain managerial talent through rewards, promotion and training Turnover rate (10%) See turnover data Increase employee satisfaction Absenteeism rate (1%) Average climate survey rating (3.5) See absenteeism data See climate survey data Manage performance and adherence to organisational values Communicate organisational values and code of conduct % employees and managers completed values training (100%) 50% Promote levels of diversity in workplace proportional to percentage of population % female managers (50); % ATSI (2.7%) See demographics data Assessment 2 – Part A Theory 1. Identify sources of data to evaluate effectiveness of HR functions. Identify at least one source each of internal and external information. Sources of data Internal external 2. Use appropriate technology to contact your assessor (your JKL Industries HR contact person) to: a. arrange for access to workforce data b. review the workforce data made available to you by your assessor (File: AT2_WFData.xlsx). 3. Analyse the workforce data to determine trends, evaluate effectiveness of HR functions, and identify factors that might positively or negatively influence business or HR goals. Experiment with ways to present the data for ease of understanding and analysis. Evaluations Trends X Effectiveness of HR Functions X Factors that might positively or negatively influence business or HR goals X Ways to present the data for ease of understanding and analysis X 4. Identify four to six options for change. In deciding on which options to pursue as recommendations, consider such things as organisational culture, fit, cost, etc. Options for change 1 2 3 4 5 6 5. Determine which options would be best to recommend to management in order to improve HR functions, based on your analysis of workforce data. Best way to improve HR Functions X Assessment 2 – Part B Report 6. Using written communication skills and writing in a formal style appropriate to your audience, prepare a clear and persuasive management report on your findings. Write the report on the following page. Include: a. an executive summary b. a short discussion of sources of workforce data used, including all options considered and pursued c. a presentation of your findings in a clear and readily understood format d. an analysis of your findings including key trends and important implications of the data e. an assessment of the effectiveness of HR functions in terms of achieving business goals: i. If, for example, you identify high rates of turnover or absenteeism, consider what this means with regard to HR efforts to retain staff end encourage development and performance. How will poor HR performance impact business goals? f. several options for change (four to six options). g. three recommendations for improving HR functions to, for example, reduce risk to goals, mitigate negative trends, or build on opportunities, ensuring your recommendations are supported by the workforce data Include in your report (Assessor criteria) Included in report What From which question CA NYC · an executive summary · a short discussion of sources of workforce data used, including all options considered and pursued · an analysis of your findings including key trends and important implications of the data an assessment of the effectiveness of HR functions in terms of achieving business goals: · identify high rates of turnover or absenteeism · consider what this means with regard to HR efforts to retain staff end encourage development and performance. · How will poor HR performance impact business goals? several options for change (four to six options). · Option 1 · Option 2 · Option 3 · Option 4 · Option 5 · Option 6 Three recommendations for improvement of HR functions. · improve policies or procedures Question 7 · sustainability practices Question 7 · ethical practice Question 7 Other Criteria · presentation of your findings in a clear and readily understood format REPORT HERE