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Assessment Task 1 (BSBHRM404) Assessment Tasks and Instructions Student Name Preferred Name Kyrie Unit Code BSBHRM404 Unit Name Review human resource functions Trainer/Assessor Assessment for this Unit of Competency/Cluster Details Assessment 1 Task 1 – Case Study Review human resources functions Assessment 2 Task 2 – case study Analyse and report on HR metrics Attempt Number Student to Select correct attempt number. Assessors to adjust if not correct or entered. By due date or before Corrections to be made within 2 weeks Only when needed. Fees may apply. ☒ 1 ☐ 2 ☐ 3 Assessments must be your OWN work. Fees will apply if proven and an alternate assessment may be given. The assessment task is due on the date specified by your assessor. Any variations to this arrangement must be approved in writing by your assessor. Submit this document with any required evidence attached. See specifications below for details. Performance objective You will need to demonstrate skills and knowledge required to research human resources functions, review policy and procedures frameworks and apply ethical frameworks. Assessment description Using the simulated business documentation provided, you will research human resources functions, policies and procedures and ethical frameworks in the context of organisational strategies. You will then prepare a presentation to outline your findings, including several recommendations for improvement. Finally, you will write a reflection about the process you undertook to research and consult about an organisation’s HR functions. ●use of appropriate conventions and protocols when communicating ●technology skills to gather and analyse workforce data ●knowledge of human resources functions and policy frameworks ●knowledge of legal and compliance requirements for working in human resources ●knowledge of roles and responsibilities of human resources practitioners. INSTRUCTIONS Specifications You must: ☐ deliver a presentation ☐ submit presentation notes ☐ submit a written reflection on your research process ☐ submit evidence of consultation (contact details, paper correspondence, emails, forum excerpts). Your assessor will be looking for: ●judgement and decision-making skills to review ethical and policy frameworks and recommend suggested improvements ●literacy skills to: ○research an issue ○write a clear and legible report that documents key issues coherently ●use of appropriate vocabulary and tone in the consultation process Review human resources functions Part A – Theory Questions · Review the following scenario: · Review (read) the JKL Industries simulated business documentation provided by your assessor. After 12 years in business, focusing on forklifts and small trucks, JKL Industries has been offered the sales rights to a range of medium and large trucks from an overseas supplier. This opportunity will provide JKL with an advantage in range over its competitors. Taking the sales opportunity will, however entail some significant changes, including significant changes to the current organisational structure. The company will reposition itself to focus solely on retail sales and service and exit the rentals market in which forces such as competition and consumer choice reduce potential profitability. In accordance with the organisation’s stated values, JKL intends to (to the extent feasible) recruit from within the company and upskill or re-skill existing employees in rentals who wish to remain with the company. However, given the company’s previous history of employee grievances over pay and conditions, privacy issues, limited opportunities for advancement and lack of trust, JKL has identified sub-standard or non-existent HR functions, policies and procedures as a risk to business goals. You are an HR consultant contracted by JKL Industries to: · review HR functions · review policy and procedures frameworks · review ethical framework · identify three recommendations for improvements to HR functions. You will need to prepare a presentation for senior management to inform them of your findings and recommendations. Assessment Task 1 1. S:\Dropbox files\1_qms\Training and Assessment\1. BUSINESS IV\BSBHRM404 Review human resource functions\Assessment 1 -Task-1.docx © 2015 Innovation and Business Industry Skills Council Ltd1st edition version: 1 Page 5 of 5 2. Select two to three HR functions for review, for example, workforce planning, recruitment, performance management, training, rewards and recognition. HR Functions 1 Training 2 Recruitment 3 rewards 3. Select a research strategy or strategies appropriate to gathering information required to prepare a presentation on selected HR functions at JKL. How could you conduct your research? 4. Identify internal and external information sources: a. Internal: identify sources of relevant JKL organisational information (on HR functions, policies and procedures, ethical frameworks). xx b. External: identify sources of information on HR best practice or effective or professional practice with respect to HR functions. You need to identify both: i. Commercial, academic sources available on the internet ii. Three human resources networks. 1 2 3 5. Undertake research: a. Review the JKL Industries simulated business information provided by your assessor and analyse the following organisational documents: i. strategic and operational plans – in order to understand the JKL Industries simulated business, including its vision and strategic objectives; identify aspects of strategic planning relevant to HR functions ii. policies and procedures iii. ethical frameworks or statements of values, codes of conduct or ethics, etc. b. Reviewing the adequacy of your chosen HR functions and processes through the following activities: i. conduct internet research on, for example, best practice for HR processes, legislative requirements and sustainability issues X ii. participate in at least one HR network X iii. consult with at least one HR professional (save contact details, paper correspondence, email, forum chats as evidence of consultation and networking). X 6. Review HR practices within the organisation to carry out relevant HR functions: a. analyse strengths and weaknesses of policies Strengths Weaknesses b. evaluate legal compliance of policies and procedures X c. evaluate ethical practices, including confidentiality requirements. X 7. Identify relevant sustainability issues for HR functions under review. Sustainability Issues X 8. Develop three recommendations to improve HR practices, including: a. a recommendation to improve policies or procedures Xx b. a recommendation to improve sustainability practices in line with JKL policy Xx c. a recommendation to improve ethical practice, including a set of key behaviours. Xx Presentation Preparation Question. 9. Prepare a written reflection describing the process you undertook to carry out the research and prepare the presentation: (should answer this question once you have finished Part B) Selection of research strategy X Explanation of how information technology can help analyse HR metrics X Networking and consultation activities undertaken X Part B – Presentation Note: the below marking criteria will be on your coversheet for your assessor to mark. 1. Prepare a presentation for senior management that outlines: Include in your presentation (criteria) Included in presentation What From which question roles and responsibilities of HR practitioners question 1 your findings (What information was gathered through research? question 2 Review of adequacy and effectiveness of JKL HR functions and processes in light of information: · specific JKL policies and procedures or lack of policies or procedures for particular functions Question 5 · legal requirements and review policies and procedures with respect to legal compliance Question 5 · specific ethical codes or guidelines or lack of codes or guidelines Question 5 and 6 Summarise the following · organisational policy and procedure frameworks · ethical parameters (limits, variables, responsibilities, personal morals). Three recommendations for improvement of HR functions. · improve policies or procedures Question 7 · sustainability practices Question 7 · ethical practice Question 7 Assessors Marking Guide for Presentation Note: this will be marked on your coversheet for this unit. Outcomes Did the candidate: Satisfactory Yes No Deliver a presentation? Submit their presentation notes? Submit a written reflection on their research process? Submit evidence of consultation? Submit deliverables by agreed deadline? Performance indicators Did the candidate: Satisfactory Yes No Select a research strategy suitable to the topic and consult with relevant personnel? For example: · In reflection piece, selected an appropriate strategy or strategy combination, such as internet research, library research, participation in forums or other forms of networking or learning communities, focus groups, and surveys of HR professionals. · Participate in at least one HR network, consults with at least one HR professional or network participant. Use appropriate vocabulary and tone during consultation process? Use appropriate conventions and protocols when communicating? Identify local, state or territory, national and international human resources networks for human resources professionals? For example: · Human Resources Network Group Australia · Australian Human Resources Institute · Conferences & Networking – Australian Human Resources Institute · Talkpoint HR forum · HR Buzz – Australian HR Discussion · Australian HR and Recruitment Forum – LinkedIn. Identify information sources for human resources data and information? For example: · Reflection piece and presentation identify, for example: · internet sources of HR or demographic information · academic articles · strategic planning documentation · policies and procedures. · Information sources outlined in reflection piece are broadly consistent with research strategy. Explain how information technology can help analyse HR metrics? For example: · Salary comparisons, costs, staff retention. Review business strategy and human resources strategy, clarify human resources issues for review, and document scope of review? For example: · Refer to business and human resources strategies in presentation. · Focus on several areas of review (recruitment, training, performance management, rewards and recognition, etc.)? Undertake research and review research findings? For example: · Refer to research process in reflection piece. · Present and analyse findings in presentation. Outline the roles and responsibilities of HR practitioners? Locate policies and procedures relevant to the organisation? For example: · Refer to specific policies and procedures in presentation. Summarise the organisational policy and procedure frameworks? Analyse strengths and weaknesses of policies and procedures? For example: · Discuss strengths and weaknesses of policies and procedures in presentation. · Make at least one recommendation for improvement based on review, for example: · inclusion of list of attributes that may not be used as the basis of discrimination · development of recruitment policy and procedures · expansion of performances management procedures · development of sustainability policy. Consider legislation, regulations and standards that apply to the policies and procedures and the organisation? For example: · Discuss legislation relevant to policies and procedures, for example: · WHS/OHS legislation · Fair Work Act · anti-discrimination legislation Identify sustainability issues that relate to human resources functions? For example: · Identify relevant sustainability issues, for example: · use of paper vs. electronic communications · building social equity through fair recruitment practices · saving money through retention or people development · any application of the three pillars of sustainability or triple bottom line reporting (people, profit, planet). Review ethical requirements associated with the human resources function under review? For example: · Discuss need for fair treatment of employees in recruitment or performance management