Answer To: Assessment Activity 1 BSBMGT616A Develop and implement strategic plans Use the below checklist to...
David answered on Dec 23 2021
Starbucks - Australia
1 Starbucks - Australia
Starbucks – Australia
2 Starbucks - Australia
Introduction
With the changing environment and preferences of the consumers, the companies needs to have a
strong focus on continuously analyzing its strategies, so that the company attain competitive
edge in the market. For this the company needs to analyze its organizational capabilities as well
as the external and internal environment in which they are operating, so as to build a strong
competitive strategy with which they are able to achieve competitive advantage.
For this the company needs to align to different strategies. Strategy is considered as the essence
of the organization. Strategy is considered as the general view or perspective that the
organization follows so as to do its operations and to attain competitive edge in the market. The
strategy takes into consideration the purpose, goals and objective of the organization. It takes
into consideration all the planned actions that are taken by the organization so as to achieve the
set target and objective. There are different strategies that the organization considers so as to
fulfill the objective of the firm. (Porter, 1999)
Company Overview
Starbucks is one of the most popular international chain of coffee, with its corporate office in
Seattle. The company operates globally with 16635 stores in about 49 countries. The company
has more than 61 outlets in Australia, they focus on strong marketing strategy, excellent
customer service and differentiated products with which the company has set itself differently
with the other brands.
Starbucks being into coffee business focuses on high quality of coffee beans which the company
purchases from different coffee producing nations. The company sells cold beverages which are
available in different flavors. Starbucks sells fresh creamed beverages, rich brewed beverages,
Irish and Italian style beverages, and Ice blended beverages along with variety of food items to
company the beverages. Starbucks also sells a selection of premium tea, coffee beans
accompanied by accessories which are related to beverages.
Analysis of the organization’s capabilities:
Current Organizational mission and vision:
3 Starbucks - Australia
―Our mission: to inspire and nurture the human spirit – one person, one cup and one
neighborhood at a time‖ (Starbucks.com)
―The Company‘s objective is to maintain Starbucks standing as one of the most recognized and
respected brands in the world‖(Annual Report, 2011).
The company focuses on attaining a strong competitive position in the beverages company
across the globe.
Revised mission and vision of the company:
With the changing trends and preferences of the consumers the company should focus on
redesigning its mission and vision.
Mission: ―To make Starbucks refined place where the individuals can relax despite their
demanding schedules, to enjoy fine coffee and beverages experience.
Vision: To build a strong traditional Italian coffee trend in Australia.
Organizational Value:
There are diverse organizational value that the company follows with which the company has
been able to achieve competitive edge in the market. These include:
Innovation
Fun to work place
Focusing on high quality coffee and products
Strong focus on quality
Focus on redefinition and reinvention
Analyzing the internal and external environment
―The Company‘s objective is to maintain Starbucks standing as one of the most recognized and
respected brands in the world. To achieve this goal, the Company plans to continue disciplined
global expansion of its retail and licensed store base, to introduce relevant new products in all its
channels, and to selectively develop new channels of distribution. The Company‘s Global
4 Starbucks - Australia
Responsibility strategy and commitments related to coffee and the communities it does business
in, as well as its focus on being an employer of choice, are also key complements to its business
strategies.‖ (Annual Report‘2012)
Internal Situation Analysis of the company
SWOT Analysis
Strengths:
Product Diversification – Starbucks offers its customers wide range of coffee blended premium
drinks with different flavors.
Developed brand – Starbucks is one of the world recognized brand, having its operations in more
than 58 countries.
Company operated retail outlets – The company have a wide chain store of Starbucks which are
operated across the world, these stores are wholly owned by the company, thus the company can
have full control over its operations.
Globalization – With the increasing globalization, The company has taken an opportunity to
operate its store all across the world. Building its reach in different nations.
High brand awareness – Starbucks is a strong brand name that is recognised all over the world.
Customers and the people are aware of the brand. In 2005, a movie was also launched which told
the experience of Starbucks, stating the ‗Starbucks Experience‖.
Weaknesses:
Lack of internal focus – In 2007, the company was loosing its market share as the company
lacked the internal focus, the environment of Starbucks was loosing its shape.
Lack of Product innovation – With the increasing development and technological innovation, the
company was not able to adopt several innovative techniques, it did not incorporate the
innovative technology because of this the company suffered major losses...