Assessment 3 Information Subject Code: HAT205 Subject Name: Gaming and Entertainment Management in Hospitality and TourismAssessment Title: Business MemorandumAssessment Type: Length: Written Proposal 3 pages (no more)Weighting: 40% Total Marks: Submission: 100 Online Due Date: Week 13Your task You are required to write a three-page business memorandum in response to the given scenario below.Assessment DescriptionIn this individual assessment, you will be given an opportunity to demonstrate an understanding of responsible gambling and entertainment management by proposing solutions to address recurring and contemporary problems and issues in the gaming and entertainment industries.
Assessment InstructionsScenarioCongratulations, upon your graduation, you have been appointed as the gaming manager at one of the venues you have chosen to analyse in the first assessment. After a week in this role, you begin to notice that certain venue practices may be in breach of the relevant state regulations related to responsible gaming. On one occasion, your gaming employees were serving free food and alcohol to gaming patrons with an intent to motivate patrons to continue gambling; on another occasion, the gaming room stayed opened past its stated closing hours as a few high-roller gamblers were preoccupied with gambling activities. What’s more, you have read many negative commentaries on the venue’s social media page from family and friends of the gaming patrons about how dissatisfied they are with the venue’s approach to eliminating problem gambling. In response, you then enquire with staff about the reasons behind such practices and learn that one of the venue’s internal policies offers employee rewards to gaming staff if they were to achieve a certain spend on poker machines at the end of each night.Assessment Information COMMONWEALTH OF AUSTRALIA Copyright Regulations 1969 This material has been reproduced and communicated to you by or on behalf of Kaplan Business School pursuant to Part VB of the Copyright Act 1968 (‘Act’). The material in this communication may be subject to copyright under the Act. Any further reproduction or communication of this material by you may be the subject of copyright protection under the Act. Kaplan Business School is a part of Kaplan Inc., a leading global provider of educational services. Kaplan Business School Pty Ltd ABN 86 098 181 947 is a registered higher education provider CRICOS Provider Code 02426B.
Last month, Stacy, the gaming supervisor, was awarded an all-inclusive trip to the Gold Coast as a result of achieving the highest revenue intake in the history of the venue’s business operations. As a responsible gaming manager who has undergone extensive training in responsible conduct (service) of gambling relevant to the state in which this venue is located, you are now planning to approach the senior management to raise your concerns by preparing a business memorandum containing the following sections:
Headings: ‘To’, ‘From’; ‘Date’; ‘Subject’.Paragraph 1: A detailed statement addressing the potential breach and harm of the current employee conduct at the venue.Paragraph 2: A detailed statement addressing the potential breach and harm of the current in-house employee rewards program.Paragraph 3: Recommended solutions to resolve the potential breaches outlined in the first and second paragraphs.Paragraph 4: Recommended approach to responding to negative social media commentary.Reference List: Not included in the page limit of this submission.In preparing this memorandum, you will need to cite relevant national gambling laws and state gambling regulations along with any other publications that you find to be useful in supporting statements of the memorandum. These must be referenced in accordance with Kaplan Harvard Referencing Style. Wikipedia and other ‘popular’ sites are not to be used. Assessment Information COMMONWEALTH OF AUSTRALIA Copyright Regulations 1969 This material has been reproduced and communicated to you by or on behalf of Kaplan Business School pursuant to Part VB of the Copyright Act 1968 (‘Act’). The material in this communication may be subject to copyright under the Act. Any further reproduction or communication of this material by you may be the subject of copyright protection under the Act. Kaplan Business School is a part of Kaplan Inc., a leading global provider of educational services. Kaplan Business School Pty Ltd ABN 86 098 181 947 is a registered higher education provider CRICOS Provider Code 02426B. Assignment Submission This file must be submitted as a ‘Word’ document to avoid any technical issues that may occur from incorrect file format upload. Uploaded files with a virus will not be considered as a legitimate submission. Turnitin will notify you if there is an issue with the submitted file. In this case, you must contact your workshop facilitator via email and provide a brief description of the issue and a screenshot of the Turnitin error message. You are also encouraged to submit your work well in advance of the deadline to avoid any possible delay with the Turnitin similarity report or any other technical difficulties that may occur. Late assignment submission penalties Penalties will be imposed on late assignment submissions in accordance with Kaplan Business School “late assignment submission penalties” policy. Number of days Penalty 1* - 9 days 5% per day for each calendar day late deducted from the total marks available 10 - 14 days 50% deducted from the total marks available. After 14 days Assignments that are submitted more than 14 calendar days after the due date will not be accepted, and the student will receive a mark of zero for the assignment(s). Note Notwithstanding the above penalty rules, assignments will also be given a mark of zero if they are submitted after assignments have been returned to students *Assignments submitted at any stage within the first 24 hours after the deadline will be considered to be one day late and therefore subject to the associated penalty For more information, please read the full policy via https://www.kbs.edu.au/about-us/school-policies Assessment Information COMMONWEALTH OF AUSTRALIA Copyright Regulations 1969 This material has been reproduced and communicated to you by or on behalf of Kaplan Business School pursuant to Part VB of the Copyright Act 1968 (‘Act’). The material in this communication may be subject to copyright under the Act. Any further reproduction or communication of this material by you may be the subject of copyright protection under the Act. Kaplan Business School is a part of Kaplan Inc., a leading global provider of educational services. Kaplan Business School Pty Ltd ABN 86 098 181 947 is a registered higher education provider CRICOS Provider Code 02426B. Important Study Information Academic Integrity Policy KBS values academic integrity. All students must understand the meaning and consequences of cheating, plagiarism and other academic offences under the Academic Integrity and Conduct Policy. What is academic integrity and misconduct? What are the penalties for academic misconduct? What are the late penalties? How can I appeal my grade? Click here for answers to these questions: https://www.kbs.edu.au/about-us/school-policies Word Limits for Written Assessments Submissions that exceed the word limit by more than 10% will cease to be marked from the point at which that limit is exceeded. Study Assistance Students may seek study assistance from their local Academic Learning Advisor or refer to the resources on the MyKBS Academic Success Centre page. Click here for this information