ASSESSMENT 2 – Set April 2017 Module code: HR5057 Module title: People Management & Performance in Contemporary Organisations Module leader/Tutors: Harinder Dhesi & Tricia Leman Due Date: 23rd May...

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ASSESSMENT 2 – Set April 2017 Module code: HR5057 Module title: People Management & Performance in Contemporary Organisations Module leader/Tutors: Harinder Dhesi & Tricia Leman Due Date: 23rd May 2016 (week 14, day 2) Day: Tuesday Deadline: 15:00hrs. Submission: Turn-it-In / Weblearn e-submission Assessment type: Written assignment based on supplied case study Weighting: 80% of total marks Materials supplied: Case Study Warning: Ensure the work is adequately referenced. See University website for details on referencing and Plagiarism Instructions to candidates: This is a written individual assignment, maximum 2,000 words plus 500 words, reflective statement Format: Academic essay TURN TO THE NEXT PAGE FOR MORE DETAILS © London Metropolitan University 1 Case Study Pearl & Mutual As the Graduate Recruitment Manager for the Pearl & Mutual Benefit Insurance Company (PMIC) you have recruited 15 to 20 Graduate Trainees over each of the past five years. An analysis of their retention to the end of 2014 has produced the disturbing data that over 60% have left the company, in many cases for careers in industries or sectors other than the financial service sector. Your current selection method has been to use a well-known test of General Mental Ability on all candidates as an initial screening instrument and then to arrange for panel interviews with senior Line Managers for the best 50 applicants each year, as determined by the test scores/results. These managers are given training in using a competency framework for this interview process, designed to elicit and rate six behavioural and motivational competences, including: • Drive to Achieve • Selling Skills • Interpersonal Strengths You have recently reviewed the ratings given on applicants by members of the same panel. There is evidence to suggest that Senior Managers Chairing these panels often seem to impose their conclusions on the suitability of applicants when the final selection decisions are made. You have reported the levels of turnover o your HR Director, She has replied that her senior Colleagues have begun to notice the trend and have expressed concern at the loss of these expensively recruited and trained graduates, many of whom have not received high ratings for their performance on their annual appraisals. She has asked you to review the current recruitment and selection practices at Pearl and Mutual and also look at how other organisation go about their graduate recruitment. From this she wants you to produce detailed report that provides recommendations for the total revamp of the graduate selection process, as to enable the company to recruit high potential individuals who ‘fit’ the company’s hard driving and sales oriented culture. “We don’t want egg-heads, we want go-getters, who can build our company brand and customer base and get our products sold”, she tells you. Your Tasks: (2000 words) a) Basing your answers on the above case, prepare a report (with academic input) to the HR Director, setting out your findings and recommendations for a revised Graduate Selection Process, including the time scales and ‘estimated costs’ (or cost considerations) involved and explain their likely predictive ability to meet these requirements. (500 words) b) 500 word reflective commentary on your learning and experience on the module. 2 Report Guide • Answer the question • Look at different parts of the question • Structure o Beginning / Middle and End o Cover Page o Abstract/Overview o Introduction/Background/Information o Main body / discussion /  X/Y/Z  Pros and Cons – balanced insight  Include theory  Include Practice  Organisational Examples  REFERENCES o Conclusion  Nothing new o Recommendations o References o Bibliography o HARVARD PLAGARISM Proof reading • If you missed any of the taught and practical sessions, the necessary material is available on web-learn for your use and reference. • But you will have to go far beyond what has been provided to get a good grade. Look at general text that cover recruitment, selection, journals and professional magazines that illustrate graduate recruitment in theory and practice 3 University Undergraduate Marking Scale The University’s assessment scale will be employed for grading both the coursework essay and the group presentation; it is included below for your information. Grade % Comment A 70-100 Excellent: outstanding performance with only minor errors B 60-69 Very Good: above the average standard but with some errors C 50-59 Good: generally sound work with a number of notable errors D 43-49 Satisfactory: fair but with significant shortcomings E 40-42 Sufficient: performance meets the minimum criteria R1 25-39 Fail: some more work required before the credit can be awarded R2 0-24 Fail: considerable further work required 4 HR5057 – People Management and Performance in Contemporary Organisations Individual Assignment Marking Criteria Student Name/No: Date: Coursework Marking Criteria Rating Scale Very Good Good Satisf. Needs more work Needs much more work Introduction: Specification of the aims of the answer, an indication of the arguments to follow and the conclusion to be reached      Analysis: Identification and coverage of key issues Range of sources employed Evidential support for the case being made Quality of the arguments (clarity and coherence) Quality of the conclusion                          Presentation: Structure of the Answer      Style: Use of English (Grammar, Punctuation)      Use of the Harvard System (Reference Presentation & Bibliography)      General Comments/feedback on the written assessment 5 Comments/feedback (continued) First Marker Second Marker 6 Deadline: 15:00hrs. Assessment type: Written assignment based on supplied case study Weighting: 80% of total marks TURN TO THE NEXT PAGE FOR MORE DETAILS Your Tasks: Report Guide  If you missed any of the taught and practical sessions, the necessary material is available on web-learn for your use and reference. University Undergraduate Marking Scale