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Assessment 1: Written Assignment - Essay Task overview Assessment name NUR1102 Assessment One: Written Assignment Brief task description Students will select one only of the two clinical scenarios provided. The task requires students to Identify and discuss the therapeutic communication required for the scenario. Students will also apply the communication skills, strategies and approaches that best support therapeutic communication between the nurse, patient and family. Due Date 17th August, 2020 2355hrs (AEST) Length 1,500 words +/-10% (word length includes in-text referencing and excludes the reference list and appendices) Marks out of: Weighting: 50% (marks out of 100) Course Objectives measured CLO 1. Apply a range of communication theories and concepts and their application in nursing practice. CLO 2. Apply therapeutic communication knowledge to case studies. CLO 3. Identify and reflect upon factors that contribute to effective and ineffective interpersonal and inter and intra professional communication and the implications for patient safety. CLO 5. Use and reflect on emerging critical thinking, digital literacy and health literacy using correct academic writing skills. Task information Task detail Introduction (150 words) This is the outline of the content to be discussed in your essay. You will identify to the reader the key information that will be provided in your assignment, inclusive of application of the interpersonal communication strategies and skills, based on your current level of knowledge and understanding that will help to achieve therapeutic communication between the participants. Consider the relevant concept of care for the scenario in your application. Reference to the communication tool that would contribute to achieving effective intra-professional communication is also sought. Body (1200 words including references) Here you will provide a deeper explanation of the outlined information from your introduction. 1. Provide an analysis of the chosen scenario showing where there is ineffective communication between the nurse and patient. 2. Explain the concept of care that is relevant to the chosen scenario and how it contributes to achieving effective therapeutic communication. 3. Explain the strategies, skills and approaches that best support therapeutic communication between the nurse, patient and family in the chosen scenario for best patient outcomes. 4. Reflect on your emerging health literacy skills relative to the case study. You will draw upon scholarly literature (references) to support your developed knowledge and understanding of the scenario and your analysis and application of strategies, skills and approaches. Conclusion (150 words) This is the summation of your assignment, what you have discussed and therefore what you have concluded. It is a brief overview of information discussed and your perspective on it, supported by literature to bring impact to your conclusion. Remember not to include any new work or references. Writing Style · Correct Academic Writing as per USQ guidelines · APA 7th Edition Referencing (no less than 6 references) · Contemporary Literature must be sourced (no more than 7 years old) Formatting Style · Double spacing · Font: 12 point · Times New Roman · Page numbers · No headings or subheadings to be used Resources available to complete task USQ academic writing is provided in links on the course Resources Tab. https://www.usq.edu.au/library/study-support/assignments Referencing https://www.usq.edu.au/library/referencing Submission information What you need to submit One Microsoft Word document that contains the following items: · Your assignment document · No coversheet but footer must include: surname_initial_studentnumber_coursecode_A1_page no · Do not include the marking criteria sheet Submission requirements This assessment must be submitted in electronic format as a Microsoft Word document via Turnitin. The Turnitin process may take up to 24 hours to produce a report. Therefore, allow adequate time to do this and address any issues of plagiarism detected by Turnitin before final submission. *Any percentage that relates to plagiarism detected by Turnitin is a concern and requires you to address this. A Turnitin % of greater than 15% will not be accepted. File Name Conventions Save your document with the following naming conventions: surname_initial_studentnumber_coursecode_A1.doc/docx Moderation All staff assessing your work meet to discuss and compare their judgements before marks or grades are finalised. Academic Integrity Statement The USQ policy on Academic Integrity can be found on the link below: https://policy.usq.edu.au/documents/14133PL Late Submissions Penalty Please refer to the link on late submission of assessment items and penalties applied – Late Submissions of Assignments – 4.2.4 http://policy.usq.edu.au/documents/14749PL#4.4 Penalty is 5% of the total mark, per business day. Scenario 1 You are commencing an evening shift as a student nurse (SN) in an Aged Care Facility. You have just received patient handover from the staff on the morning shift. One of your patients, Ms Alice Holt, is an elderly woman aged 86 who has had some episodes of confusion and disorientation in the facility, particularly with finding her bed. As you approach to assist her, you see she is crying softly and is visibly upset. She then complains about her “failing memory” and asks for the nurse who has cared for her all day to come immediately to help her, and pushes you away. At that moment, her daughter arrives and asks what has happened on finding her mother crying. She looks at you, stating loudly, “Are you Mum’s nurse? What did you do? I have never seen her this upset before?” Scenario 2 6 2 You are on clinical placement in an aged care facility as a first year nursing student. The assistant in nursing (AIN) you are buddied with today has requested you help with an assisted shower for resident Mr. Eric Myers, a 92 year old man who has partial hearing loss and wears a hearing aid. It has been removed for his shower. As you commence the shower, the AIN motions to leave the bathroom, alerting you to a call on her mobile phone from her son’s school saying she insists she must answer it. She leaves you alone with Mr. Myers in the bathroom. He quickly becomes distressed with the AIN’s absence and starts shouting at you, “No, no, stop what you’re doing! You aren’t washing me properly”. Mr. Myers grabs the shower nozzle out of your hand, showering you with water. As you try and attempt to remove the shower from his hand, the AIN returns, saying loudly, “What happened here? I can hear Mr. Myers shouting out in the ward! Why are you so wet?” © University of Southern Queensland © University of Southern Queensland NUR 1102 Assessment 1 Name: Student No. Criteria 30 - 25.5 25 - 22.5 22 - 18.5 18 - 15 14 - 0 Analyse the ineffective communication in the chosen scenario (30) Analysis of the ineffective communication in the chosen scenario is exemplary, including consideration of theoretical underpinnings of the communication issues and how they impacted on patient care and staff. There is sound evidence of exploring the ineffective communication in the chosen scenario, and subsequent analysis of the communication issues and its impact on patient care and staff is satisfactory. Satisfactory evidence of the ineffective communication in the chosen scenario, and the subsequent analysis of how the communication impacted on patient care and staff is limited. Some evidence of exploring the ineffective communication in the chosen scenario but limited scope of resources used in this exploration of the impact of the communication issues on patient care and staff. Little to no evidence of exploring the ineffective communication in the chosen scenario and use of resources used in this exploration of the impact of the communication issues on patient care and staff. 30 – 25.5 25 – 22.5 22 – 18.5 18 - 15 14- 0 Discussion of the concepts of care and the application of strategies, skills and approaches to the chosen scenario (35) Discussion contains an excellent overview of the concepts of care in the chosen scenario and its’ impact on the situation. The strategies, skills and approaches that have been applied to the chosen scenario are comprehensive and highly appropriate to the situation in terms of achieving therapeutic communication for best patient outcomes. Discussion contains a good overview of the concepts of care for the chosen scenario and good discussion of its impact on the situation. The strategies, skills and approaches that have been applied to the chosen scenario are relevant to achieving therapeutic communication for best patient outcomes and comprehensive in their explanation. The discussion of the concepts of care is moderately sound for the chosen scenario with some discussion of its impact on the situation. The strategies, skills and approaches have been applied to the chosen scenario are mostly relevant in terms of achieving therapeutic communication for best patient outcomes with lack of depth in the explanation. The discussion contains a limited overview of the concepts of care for the chosen scenario, with limited discussion of its impact on the situation. There is limited application of strategies, skills and approaches for achieving therapeutic communication for best patient outcomes. There is minimal to no discussion of the concepts of care for the chosen scenario with limited to no discussion of its impact on the situation. There is minimal to no application of strategies, skills and approaches to the chosen scenario for achieving therapeutic communication for best patient outcomes. 20 - 17 16.5 – 15 14.5 - 13 12.9 - 10 9 - 0 Reflection on the learning of health literacy for optimal patient outcomes (20) Highly relevant, well-structured, clear and concise description of two (2) or more highly relevant themes of health literacies with highly relevant and concise examination of their feelings as a nurse in relation to the patient care and outcomes. Relevant well-structured, clear and concise description of two (2) or more relevant themes of health literacies with relevant and concise examination of their feelings as a nurse in relation to the patient care and outcomes. Average concise description of two (2) relevant themes of health literacies with above average examination of their feelings as a nurse in relation to the patient care and outcomes. Sound description of two (2) themes of health literacies with sound explanation of their feelings as a nurse in relation to patient care and outcomes. Absent, vague or limited description of themes of health literacies