As the manager of Activ8 Sports, write this memo: try to keep your salespeople cooperative and productive but also make clear that this is their only warning. You also consider writing a letter of apology to the high school coach before he finds out about the indiscretion of your salespeople. You know that sooner or later he will find out: the comments could easily go viral at the high school. The coach has been a loyal customer, purchasing all uniforms and equipment through your store year after year. You can't afford to lose his business. As the manager of Activ8 Sports, write to the coach to explain the situation and apologize for the comments of your salespeople on Twitter.
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