As part of the process in identifying if a situation is an emergency or not, identify two (2) questions you would ask Ms Smith, in both categories of self-harm and assessing risk for aggression. (4...

As part of the process in identifying if a situation is an emergency or not, identify two (2) questions you would ask Ms Smith, in both categories of self-harm and assessing risk for aggression.                                                                                                        (4 marks)


Self-Harm




Aggression




1.2   One essential element of a therapeutic environment and relationship that an EN would use is effective communication. Effective communication enhances dignity and respect of the client.  Identify four (4) effective communication skills.

1.3   Management of problem behaviours, encompasses identifying triggers and using deescalating techniques. Identify two (2) expected outcomes of an aggression management plan