As a team you need to prepare a project plan, identifying the necessary steps using a detailed Gantt chart, over the teaching weeks for your module (based on the given scenario). You need to identify...


As a team you need to prepare a project plan, identifying the necessary steps using a detailed Gantt chart, over the teaching weeks for your module (based on the given scenario). You need to identify the following:


•    Team member roles and tasks


•    A list of policy documents you will need to implement, with a brief description/list of the indicative content in each. You must identify one policy document for each team member to write (for part 2 of this ICA). You need to demonstrate that you have taken a co-ordinated approach and that your documents are complementary.


•    A list of key processes. You must identify which areas of the ITIL lifecycle these processes cover. You must also identify one process for each team member to cover in part 3 of this ICA.


•    A brief outline of the security considerations you need to consider, and how these are built into the planning.


•    A brief outline of how you will evaluate the effectiveness of your plan after its implementation.


•    An overview of how you have worked together as a team. This must include a breakdown of points as follows:







Oct 07, 2019
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