As a loss prevention investigator for a retail chain, you are growing increasingly suspicious of one particular store. The store manager and employees constantly state that the high shrinkage of 4% is...

As a loss prevention investigator for a retail chain, you are growing increasingly suspicious of one particular store. The store manager and employees constantly state that the high shrinkage of 4% is due to shoplifters. The manager argues that very little shrinkage results from damaged merchandise or employee theft. EAS and video systems are functioning at the store, but no security personnel are employed; a variety of nonsecurity employees maintains and operates these systems. How do you investigate the high shrinkage and what actions do you take?