Answers need to present in the point form, include 100 to 200 words for each question. Your answer must contain at least 1 scholar reference. Tutorial 06 1. You recently started a job as e-commerce...

BUSINESS COMMUNICATIONS
Table of Contents
Tutorial 06    3
Answer to Question 1    3
Answer to Question 2    3
Tutorial 07    4
Answer to Question 1    4
Answer to Question 2    4
Tutorial 08    5
Answer to Question 1    5
Answer to Question 2    6
Tutorial 09    6
Answer to Question 1    6
Answer to Question 2    7
Tutorial 10    8
Answer to Question 1    8
Answer to Question 2    8
References    9
Tutorial 06
Answer to Question 1

· The legal issues of e-commerce for the regulation of the websites of the bank is numerous
· First, Checking of the technical standards in case of any fraud or corruption in bank
· Secondly, the legal issues, which should be checked that documents of the customers, are protected with cyber security
· Being an ecommerce manager the motto is to see that the transmission of money and bank credentials are done with security protection
· Fourth, customers are provided with ecommerce facilities, ability to make purchases from merchants using credit or debit card (Garin-Munoz et al. 2019).
· The ethical issues, which will there in the checklist of the bank, are security
· The important documents and the money are safely secured in the accounts
· There should have been the scope of the non-reputability of the transactions in the bank
· The transaction, which should be made in the bank, would be fully secured wt transaction security (Kidane & Sharma, 2016)
· There should have been privacy in the ecommerce transactions and facilities
Answer to Question 2
· The ecommerce manager should have responded to the technical innovation in varied ways
· First, the ecommerce manager should respond by personalised experience of his customers
· Personalisation can help in reaching the audience on any banking device through multiple touch points
· Personalisation helps in making a better seamless customer experience
· The best example of technical innovation like personalisation is monitored through "contextual marketing” in bank
· Ecommerce manager respond to the technical innovation with help of the
“Voice searches” (Marchal & Szyller, 2019)
· These voice activated devices can help the customers to make a smooth transaction in online (Tsagkias et al. 2020)
· These voice searches facilities has been monitored by the ecommerce managers through digital assistants like Alexa
· The ecommerce manager also respond to e commerce issues with the help of IoT
· The IoT has been monitored by the ecommerce manager with the help of the sensors
· The technical innovation has been responded by the ecommerce managers with Big Data
Tutorial 07
Answer to Question 1
· Digital business service model deals with the services, which are new to the market
· The key characteristics of this model are various.
· First, it helps in creation of a unique value to the customers, which can be highly monetised
· Second, it use power for making transactions of both online and the offline
· Third, it helps in making of the consistency and the continuity through all the channels of operation (Xu & Koivumäki, 2019)
· Fourth, Digital business service model led to the redefining of the regulation of the operations
· Fifth, it helps in the business model monetisation, which can regulate the management work (Streuer et al. 2019)
· Sixth, the Digital business model combines the IT leadership and its integration with units of business management
· Seventh, it helps to strengthening of the corporate assets
· Digital business model leads to enhancing of the internet connectivity
· Digital business helps in dealing with the internal and external environments of organisations
Answer to Question 2
· There has been range of restructuring options, which has been used for the moves
· First, to move to “bricks and clicks” “bricks and mortar” organisations should give good suggestion for production
· Second, “bricks and mortar” organisation should check that services provided by “bricks and clicks” can be excellent
· Third, purchasing of the newest and unique products, which can make lifestyle much more easier
· Fourth, from...