Answer TRUE or FALSE. True / Question False 1. Software is the process that control the hardware and produce the desired information or results. 2. Maintenance is the last phase of software/system...

Extracted text: Answer TRUE or FALSE. True / Question False 1. Software is the process that control the hardware and produce the desired information or results. 2. Maintenance is the last phase of software/system development life cycle (SDLC). 3. Observation technique is relatively inexpensive compared with other techniques. 4. Balancing involves ensuring that information presented at one level of a DFD is accurately represented in the next level DFD. 5. Customer service provide medium of communication between user and the development team.