and Business Services 9% Manufacturing 7% Retail Trade 6% Leisure and Hospitality 4% Mining, Quarrying, and Natural Gas Extraction 4% Customers The purpose of any business is to satisfy customers, who...

and Business Services 9% Manufacturing 7% Retail Trade 6% Leisure and Hospitality 4% Mining, Quarrying, and Natural Gas Extraction 4% Customers The purpose of any business is to satisfy customers, who reward businesses by buying their products. Sellers are also responsible—both ethically and legally—for treating customers fairly. The rights of consumers were first articulated by President John F. Kennedy in 1962 when he submitted to Congress a presidential message devoted to consumer issues.66 Kennedy identified four consumer rights: 1) The right to safe products. A company should sell no product that it