Analyze the necessity and importance of creating a customer-focused scope decision in the process of defining the scope for a project. Next, speculate on the key negative impacts that a bad...

Analyze the necessity and importance of creating a customer-focused scope decision in the process of defining the scope for a project. Next, speculate on the key negative impacts that a bad customer-focused scope decision would have on a project. Provide one (1) example of a project which uses such decision to support your response.