Analyze the following hypothetical situation and answer the questions:Joseph Barnes is a CMA (AAMA) certified medical assistant working at a family practice. Today, she was assigned to answer the...

Analyze the following hypothetical situation and answer the questions: Joseph Barnes is a CMA (AAMA) certified medical assistant working at a family practice. Today, she was assigned to answer the phone. One of the calls comes from a 42-year-old patient who states the doctor saw him two months ago and prescribed lisinopril, a medication for high blood pressure. The patient would like to obtain a refill for the medication even though she does not have an appointment scheduled.  a. What should Joseph do? b. What kind of controlled substances can a medical assistant call in to a pharmacy? c. How can you identify a controlled substance just by looking at the label of a medication? d. Which agency enforces proper use of controlled substances?