An infant diagnosed with Hirschsprung's disease is scheduled to receive a temporary colostomy. When initially discussing the diagnosis and treatment with the parents, which of the following would be...

An infant diagnosed with Hirschsprung's disease is scheduled to receive a temporary colostomy. When initially discussing the diagnosis and treatment with the parents, which of the following would be most appropriate?

1. Assessing the adequacy of their coping skills.

2. Reassuring them that their child will be fine.

3. Encouraging them to ask questions.

4. Giving them printed material on the procedure.