An employee and manager are discussing a difficult situation. The manager takes special care to keep the tone of the conversation positive to promote appropriate communication. Which strategy...

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Extracted text: An employee and manager are discussing a difficult situation. The manager takes special care to keep the tone of the conversation positive to promote appropriate communication. Which strategy facilitates this tone? Avoiding restating the message to prevent interference Building trust by keeping channels open Withholding comments to indicate agreement with the message Using "you" statements to prevent conflicts