Amna delivered a baby boy via c section. She was discharged from the hospital after 2 days. She came to the hospital after a few days complaining of child being fussy and rapid breathing while...

Amna delivered a baby boy via c section. She was discharged from the hospital after 2
days. She came to the hospital after a few days complaining of child being fussy and
rapid breathing while feeding. Doctor advised her that this is normal and the child is
perfectly healthy. After a few days the child was diagnosed with a congenital heart
defect.
a. Explain SPIKES ?
b. What are the steps of gaining an informed consent?