All instructions are in the Word doc. I provided you with the form to fill out for the intake. Also, I Provided the case of Sara and her history.
Make sure that you use your client's words by quoting her as often as possible.Identify needs and strengths. As you know from reading the first content guide in module 4, your agency expects you and your colleagues to practice in a strengths-based, solution-focused way. In this module, you will continue your work with your team mates by the strengths and needs you noted after you reviewed Sara Moore's scenario in module 4. After you identify her strengths and needs, create a draft intake summary, using the form below. Use as much space as you need in the form, save it to your computer. M4 Client Intake Client intake is the process of collecting initial information about the new client. An agency worker conducts an interview with the client to find out about the circumstances of their life, including information about their physical and mental health, substance use, housing, education, employment, family background, and social supports. As discussed above, the client's strengths should be included in the intake, along with his or her needs. Intake information should be documented from the client's perspective, using his or her definition of the situation rather than the worker's. Including the client's own words can be helpful. (Note about the case study assignments: For the intake portion of the case study, you should include all information about the client's needs and strengths, even if does not pertain to your specific agency role. You will focus on information more closely related to your role in the Assessment/Treatment Plan, Progress Report, and Discharge Summary). Make sure that you use your client's words by quoting her as often as possible. I provided: 1. My role is as a nurse practitioner with the WSCC agency please read the information I provided below. 2. Click the blue words below in order to open the form. Intake Summary Form 3. Information of Sara Moore. The Wallace Stevens Community Center* Agency Mission: The Wallace Stevens Community Center (WSCC) seeks to support, strengthen, and empower adults in the north country by providing them with access to a wide variety of services including medical, mental health, continuing education, housing, career counseling, and temporary financial assistance. Agency Outcome Goals: The adults who are served by the Wallace Stevens Community Center will achieve ongoing stability as evidenced by: · Completing client education goals within 2 years from the initiation of service · Obtaining stable employment within 1 year from the initiation of service · Obtaining stable housing within 3 months from the initiation of service · Achieving physical and psychological wellness or management of chronic medical conditions within 1 year from the initiation of service Agency Description: The Wallace Stevens Community Center (WSCC) provides a broad array of services through its multi-disciplinary staff and its community-based network of agencies and programs. The central office of the WSCC is located in Glens Falls with satellite offices throughout the north country to provide access to services to individuals in remote rural areas. Agency Operations Each office is staffed with a case coordinator, nurse practitioner, career/adult education specialist, financial specialist, mental health counselor and substance abuse counselor. Each office will use the same management information system to demonstrate accountability to its executive board, its funders, its clients and other community stakeholders; to evaluate the efficacy of service delivery at the individual practitioner and organizational levels (whether services enabled clients to reach outcome goals), and to communicate within the agency and externally with key stakeholders and the community. Agency Treatment Approach As a staff member of WSCC, you are expected to work with clients and each other according to the principles of a strengths-based, solution-focused practice. When employing a solution-focused practice: · Clients are given an opportunity to describe their needs and problems. · The service provider assists the client to identify their strengths and resources. · The service provider works with clients to develop well formed goals as soon as possible inviting the client to consider “What will be different in your life when your needs are met and your problems are solved?” · The service provider asks clients to consider a time when their needs were met and their problems were not present. · The service provider assists clients to consider how they can use their strengths and supports to solve their problems. · At the end of each meeting, the service provider summarizes agreements and next steps, including activities to reach goals, and who is responsible for doing what. Agency Treatment Teams Throughout agency involvement, service providers and clients evaluate the progress being made toward reaching satisfactory solutions and meeting needs. As a staff member of WSCC, you are expected to collaborate with your colleagues as a member of a treatment team. Each member of the treatment team will serve the client according to his or her role and specialty. Each member of the treatment team will collaborate with the team and client to identify client needs and strengths. Each team member will work with the client to identify outcomes and activities to achieve them and communicate the goals and progress toward them to the team. Each member of the team will refer clients to community-based agencies as needed. Agency Referral Network The staff of WSCC will supplement the direct service that they provide with referrals to a variety of community-based services including, but not limited to the Adirondack Food Pantry and Fresh Food Network, the Lewis, Washington, St. Lawrence, Warren, Essex, Clinton, Herkimer Counties of Departments of Social Services and Health and Mental Health, Adirondack Community College, United Churches and Synagogues Community Services Center, Volunteers for North Country Wellness, the North County YMCA and YWCA, Volunteers in Service to America, Supporting Our Greatest Resource: Our Neighbors, the North Country Business Association’s not for profit public service agency and Pro Bono Legal Services. This is my role in the agency is a Nurse Practitioner – Responsible for referring patients to a physician for initial diagnosis and treatment. With the client, develop and monitoring a wellness plan to reduce/manage symptoms and to achieve wellness goals Information Of the Client Sara Moore. Thanks for seeing me today. I watched a story about your agency on TV. The reporter said that your agency helped a lot of people in the community. My name is Sara Moore. I am 36 years old and single. I’ve struggled with depression most of my life. I’ve tried more treatments and more medications than you could believe. Some medications actually made me feel worse. Other medications worked for a while. I’d start to feel better but it never seemed to last. Finally, I found a therapist who was willing to take the time to help me find a combination of therapy and medication that worked. And, she helped me to adjust the dosage over time as needed to stay on track emotionally. My life seemed to take off. I found a job working as a loan officer at a bank. I liked the people I worked with and I liked my job. I had hope for the future for the first time in a long time. Then the bottom fell out of my world. The bank downsized and I was laid off. I lost my health care and couldn’t afford to see my therapist or pay for my medication. I was scared that I would lose all the gains I made. I heard that there were job opportunities out of state and decided to move and take my chances. Things aren’t so great. Even though I have a college degree and experience as a loan officer, I am having trouble getting employment. I get jumpy during interviews. Sometimes, it is too hard to make eye contact or I start to sweat, not a great way to inspire confidence in an employer. I’ve been living on my savings and they are almost gone. I can feel myself sinking into depression again. I am having a lot of trouble sleeping and I don’t have much of an appetite. I have no health care and no way to get my medication. I’ve started to drink to help me sleep. I know that isn’t a great idea but I don’t know what else to do. If I can’t get a job as a loan officer, I’d like to explore other job options. Maybe I could take some courses at a community college. I want to get my life back. I want to feel calm and happy. Can you help? Additional Information: Ms. Moore’s date of birth is 3/16/1988. She lives on 115 Th. St. in East Hartford, CT 06118. Her cell phone number is 860-450-2121. The last four digits of her social security number are 9781. She signed a form authorizing your agency to release information as needed. Agency staff explained the circumstances under which information can be released with her consent. Staff also explained the circumstances under which information can be released without her consent. The release expires on 8/28/24. STUDENT INFORMATION: Name:Team:Assigned Role: _______________________________________________________________________________________________________________ INTAKE SUMMARY Client Name: Date Services Initiated: ID # (last four digits of social security number) Address: Gender: Date of Birth Education (underline highest level) (K – 8) (High School) (Some College) (College Degree) (Post Graduate) Employment Status (underline status) (Unemployed) (Retired) (Employed – Part time) (Employed Temporary) (Employed Full-time) (Self Employed) Seeking Change re: employment status? Underline (yes) or (no) Source of Referral (underline source) · Self · Other (please describe) Client Description of Situation (use quotes from the client and behavioral descriptions as much as possible) Client Needs (use quotes from the client and behavioral descriptions as much as possible to validate and support your observations) Client Strengths