Advancing technology makes our economy more productive, right? Generally, yes. But adopting new technol- ogy can make organizations more pro- ductive with fewer employees. Have you ever taken a...

Advancing technology makes our economy more productive, right? Generally, yes. But adopting new technol- ogy can make organizations more pro- ductive with fewer employees. Have you ever taken a “distance learning” class in which the professor was not in the classroom with you? How can computer technology enable colleges to teach more students using fewer faculty?