According to the University of Nevada Center for Logistics Management, 6% of all merchandise sold in the United States gets returned (BusinessWeek, January 15, XXXXXXXXXXA Houston department store...

According to the University of Nevada Center for Logistics Management, 6% of all merchandise
sold in the United States gets returned (BusinessWeek, January 15, 2007). A
Houston department store sampled 80 items sold in January and found that 12 of the items
were returned.
a. Construct a point estimate of the proportion of items returned for the population of
sales transactions at the Houston store.
b. Construct a 95% confidence interval for the porportion of returns at the Houston store.
c. Is the proportion of returns at the Houston store significantly different from the returns
for the nation as a whole? Provide statistical support for your answer.