(a) what is productivity and what is its three measurement types and why are these three measures important? (b) (i) define capacity as employed in the global operations management by also stating the...

(a) what is productivity and what is its three measurement types and why are these three measures important?

(b) (i) define capacity as employed in the global operations management by also stating the frmulae for the three types of of capacity considerations

(ii) briefly define; efficiency and utilisation and their importance in global operations management. state the formulae for efficiency and utilisation

(c) Define and briefly explain: design capacity, effective capacity and actual capacity as measures of performance in global operations managment, by also stating the formulae for deducing the three capacity types.