A week ago, a tornado destroyed the client's home and seriously injured her husband. The client has been walking around the hospital in a daze without any outward display of emotions. She tells the...

A week ago, a tornado destroyed the client's home and seriously injured her husband. The client has been walking around the hospital in a daze without any outward display of emotions. She tells the nurse that she feels like she's going crazy. Which of the following actions should the nurse use first?

1. Explain the effects of stress on the mind and body.

2. Reassure the client that her feelings are typical reactions to serious trauma.

3. Reassure the client that her symptoms are temporary.

4. Acknowledge the unfairness of the client's situation.