A patient whose last name is Goldstein was served a kosher meal ordered from a restaurant on a paper plate because the hospital made no provision for kosher food or dishes. Mr. Goldstein became angry...

A patient whose last name is Goldstein was served a kosher
meal ordered from a restaurant on a paper plate because
the hospital made no provision for kosher food or dishes.

Mr. Goldstein became angry and accused the nurse of insult-
ing him: “I want to eat what everyone else does—and give me

decent dishes.” Analysis of these data reveals what finding?
a. The nurse should have ordered kosher dishes also.
b. The staff must have behaved condescendingly or critically.
c. Mr. Goldstein is a problem patient and difficult to satisfy.
d. Mr. Goldstein was stereotyped and not consulted about his
dietary preferences.