A patient just undergone surgery is complaining of pain. He has already had the maximum dose of pain medications; He is continuously using his call light demanding for the nurse. He keeps on...

A patient just undergone surgery is complaining of pain. He has already had the   maximum dose of pain medications; He is continuously using his call light demanding for the nurse. He keeps on complaining that his pain is not being taken cared of and other patient are receiving better care.

1. Using the theory of Ida Orlando, how can you deal with patient complaints?


2. What are some questions you should ask to this patient?