A night shift nurse notices that a postpartum (after delivery of a baby) client is crying and rubbing her baby’s head. The mother states, “Look how lopsided my little Sam’s head is. It is all my...

A night shift nurse notices that a postpartum (after delivery of a baby) client is crying and rubbing her baby’s head. The mother states, “Look how lopsided my little Sam’s head is. It is all my fault. My mom told me that I should have laid down more instead of sitting. Now, Sam’s head is all smashed and funny looking.” Which is the best response by the nurse?

1. “Do you mean to tell me that your mother told you that? Are you serious?”

2. “The head is soft and changed shape as it moved through the birth canal.”

3. “I will provide you with materials to read that will clear that up for you.”

 4. “There is no need to cry. His head will return to normal in a few days.”