A customer places an order on January 1, 2019. Ten days later, that order is received by the manufacturing department. Fifteen days later, the order is put into production. Processing (manufacturing)...

A customer places an order on January 1, 2019. Ten days later, that order is received by the manufacturing department. Fifteen days later, the order is put into production. Processing (manufacturing) time is 20 days for this order. The completed order is then shipped 10 days later. For this order, what was the total customer-response time (CRT), in days? (Hint: Refer to Exhibit 14.14 and accompanying discussion.)