A customer has a malfunctioning PC, and as you are about to begin repairing it, the customer proceeds to tell you about the problems with the server. Which of the following statements best describes...


A customer has a malfunctioning PC, and as you are about to begin repairing it, the customer proceeds to tell you about the problems with the server. Which of the following statements best describes how to respond to the customer?


A.      “Wait until I finish with the PC.”


B.      “I’m sorry, but I don’t know how to fix servers!”


C.      “Is the server problem related to the PC problem?”


D.      “I have to call my supervisor.”



Dec 03, 2021
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