A client who comes to the emergency department with multiple bruises on her face and arms, a black eye, and a broken nose says that these injuries occurred when she fell down the stairs. The nurse...

A client who comes to the emergency department with multiple bruises on her face and arms, a black eye, and a broken nose says that these injuries occurred when she fell down the stairs. The nurse suspects that the client may have been physically assaulted. Which of the following should the nurse do next?

1. Ask the client specifically about the possibility of physical abuse.

2. Tell the client that it is difficult to believe that such injuries resulted from a fall.

3. Ask the client what she did to make someone beat her so badly.

4. Discuss with the client what she can do to de-escalate the situation next time.