A client becomes increasingly morose and irritable after being told that she has cancer. She is rude to visitors and pushes nurses away when they attempt to give her medications and treatments. Which of the following should the nurse do when the client has a hostile outburst?
1. Offer the client positive reinforcement each time she cooperates.
2. Encourage the client to discuss her immediate concerns and feelings.
3. Continue with the assigned tasks and duties as though nothing has happened.
4. Encourage the client to direct her anger at staff members instead of her visitors.
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