B. What are the consequences of stress? What elements moderate the stress levels and the tolerance of an individual?
C. Discuss the following approaches of coping with stress:
(a) Primary interventions against stress
(b) Secondary interventions against stress
(c) Tertiary interventions against stress
D. Explain the meaning and importance of negotiation. Describe the general phases of negotiation.
E. Explain the elements of and factors affecting the negotiation process.
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