A “read-back” procedure has been implemented on a nursing unit to prevent discrepancies in telephone prescriptions and reports. This procedure should be implemented when the:
1. Float nurse gives a written report to the oncoming nurse.
2. Nurse receives a critical lab value via phone or in person from the lab.
3. Lab report shows up on the computerized health record.
4. Unit clerk takes a telephone prescription for a stat lab test.
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