96) An example of an organizational complementary asset is
A) using the appropriate business model.
B) a collaborative work environment.
C) laws and regulations.
D) all of the above.
97) An example of a social complementary asset is
A) technology and service firms in adjacent markets.
B) training programmes.
C) distributed decision-making rights.
D) all of the above.
98) Disciplines that contribute to the technical approach to information systems are:
A) computer science, engineering, and networking.
B) operations research, management science, and computer science.
C) engineering, utilization management, and computer science.
D) management science, computer science, and engineering.
99) The discipline that focuses on mathematical techniques for optimizing parameters of organizations, such as transportation and inventory control, is
A) management science.
B) MIS.
C) operations research.
D) utilization management.
100) Sociologists study information systems with an eye to understanding
A) how systems affect individuals, groups, and organizations.
B) how human decision makers perceive and use formal information.
C) how new information systems change the control and cost structures within the firm.
D) the production of digital goods.
101) Psychologists study information systems with an eye to understanding
A) how systems affect individuals, groups, and organizations.
B) how human decision makers perceive and use formal information.
C) how new information systems change the control and cost structures within the firm.
D) the production of digital goods.
102) The costs for firms operating on a global scale have been drastically reduced by
A) networking technology.
B) investments in organizational complementary assets.
C) the Internet.
D) the rise of digital content.
103) Which of the following are key corporate assets?
A) intellectual property, core competencies, and financial and human assets
B) production technologies and business processes for sales, marketing, and finance
C) knowledge and the firm's tangible assets, such as goods or services
D) time and knowledge
104) Overproduction or underproduction of goods and services, misallocation of resources, and poor response times are the results of a firm's having
A) poor relationships with suppliers.
B) poor relationships with customers.
C) inadequate information.
D) a surplus of information.
105) A firm that must invest in new information systems capabilities in order to comply with federal legislation can be said to be investing to achieve which business objective?
A) customer intimacy
B) operational excellence
C) survival
D) improved reporting