94. What is an assessment center? What are the advantages of an assessment center?
95. What are the three common components of a management by objectives (MBO) system?
96. What is the main goal of the Productivity Measurement and Evaluation System (ProMES)? What are the four steps of ProMES?
97. What results can be expected from a performance management system designed with a strong quality orientation?
98. Discuss the differences between the attribute and behavioral approaches to performance measurement related to the criteria of (a) strategic congruence, (b) validity and (c) reliability.
99. Discuss the various rater errors in performance management.
100. Discuss at least four ways to improve the performance feedback process.
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