81.Empathic listeners attempt to:
a.minimize the importance of problems.
b.assume ownership of the person's problem.
c.offer the speaker alternative options.
d.filter information for the other person.
82.In negotiation, partners alternate between self-assertion and:
a.empathic listening.
b.aversive communication.
c.information filtering.
d.selective retention.
83.Negotiation requires a couple to:
a.use more you-statements.
b.exchange roles.
c.practice scapegoating.
d.exhibit nonassertive behavior.
84.When we negotiate in intimate relationships:
a.we are usually put on the defensive.
b.the outcome we expect usually happens.
c.the most frequent scenario is agreeing to disagree.
d.we work with a modified solution.
85.Which of the following is an example of brainstorming?
a.Art goes to social events because Gina requests his presences.
b.Owen and Stephanie carefully provide feedback to each other and develop empathic listening skills.
c.Tom and Jessica assert their own opinions into the conversation in an effort to “one up” the other.
d.Sam and Rachel designate a half hour to come up with many solutions to how they will work the holidays with both families.
86.In their conversations, men attempt to establish:
a.power and status.
b.intimacy and friendship.
c.trust and acceptance.
d.feedback and openness.
87.The key concept in a man's language world is:
a.acceptance.
b.independence.
c.self-revelation.
d.feedback.
88.The key concept in a woman's language world is:
a.respect.
b.action.
c.intimacy.
d.dependence.
89.Research shows that men and women communicate differently:
a.therefore, they should stop trying to get along.
b.but this should not be an excuse not to work on communication skills.
c.this can be overcome easily through self-assertion.
d.which reinforces the need for weekends away.
90.Realistic conflicts result from:
a.failure to adapt to change.
b.frustrations over specific needs.
c.the strain of role reversal.
d.hidden cultural influences.