8) What is a value chain? List the primary activities in a value chain. 9) Explain value chain linkages. 10) How did Porter define technology, human resources and firm infrastructure? 11)...

8) What is a value chain? List the primary activities in a value chain.

9) Explain value chain linkages.

10) How did Porter define technology, human resources and firm infrastructure?

11) Describe the support activities in a value chain.