71.__________occurs when potential is confused with performance.
a.Central tendencyc.High potential error
b.Opportunity biasd.Leniency error
72.__________ is rating all employees in the middle of the scale regardless of their performance.
a.Central tendencyc.High potential error
b.Opportunity biasd.Leniency error
73.Managers who think that to maintain motivation, no employee should be given the highest rating regardless of their performance, are likely to make the __________ error.
a.central tendencyc.high potential
b.opportunity biasd.leniency
74.__________reflects ignoring factors beyond the employee’s control that influence his or her performance
a.Central tendencyc.High potential error
b.Opportunity biasd.Leniency error
75.Rating an employee’s performance low because a production machine broke due to a manufacturing defect is obviously unfair and is called __________.
a.central tendencyc.high potential error
b.opportunity biasd.leniency error