66. Which of the following is NOT a potential problem with the use of interviews?
a) the expense of interviews
b) discrimination and/or bias
c) the use of structured interviews
d) the reliability and validity of interviews
67. Which question below is an example of a question that might be asked in a behavior interview?
a) What would you do if you were offered money by a customer to write off the amount owed the company?
b) How would you respond to a customer shouting at you?
c) Tell us about your prior work preparing and monitoring a unit budget.
d) How do you feel about working overtime during the tax season?
68. In making the final selection of a candidate from a pool of applicants, predictor weighting:
a) ensures all information gathered about a candidate is considered equally important
b) ensures that a combined average of all selection scores is used
c) ensures the most important information has greater influence on the hiring decision
d) each selection score is considered separately
69. Which approach to selection ensures that candidates considered further fulfill all requirements at a particular level?
a) the bottom line approach
b) predictor weighting approach
c) banding approach
d) minimum cutoffs approach
70. The use of the banding approach is based upon:
a) the idea that small differences in scores are not meaningfully different
b) the use of minimum cutoff scores
c) the use of weighted selection criteria
d) color coding of candidates based upon their ranking