66. Which of the following is a common problem with progressive discipline?
a) a pattern of constructive discipline
b) an inappropriate channel is used
c) supervisors are sometimes unwilling to take the first step in the process
d) employee appeals delay implementation
67. Managers’ perceptions concerning the fairness of discipline are influenced by all of the following EXCEPT:
a) when they believe that the employee knew the offending behavior was wrong
b) when they believe the offending employee expected to be punished for the offending behavior
c) when they feel the consequence is appropriate given the seriousness of misbehavior
d) when they have been trained to deliver discipline properly
68. Outplacement services:
a) are usually paid for by an employee union
b) are generally more effective if an outside firm is employed
c) are generally more effective if provided by the organization’s human resource professionals
d) are not allowed to include actual job leads
69. Notification that an employee is being dismissed:
a) is best delivered in person
b) is best delivered using e-mail so an employee learns the news in a private setting
c) is best delivered on a Friday
d) is best delivered in a private meeting with only the employee and supervisor present
70. Severance compensation
a) is only given if an employee agrees not to file a lawsuit after dismissal
b) is only given if an employee agrees not to file a discrimination complaint
c) provides money to an employee to help cover living expenses during a period of unemployment
d) is usually paid during the dismissal meeting so it is easier to dismiss an employee and to allow the employee to save face