64) Define information.
65) Explain data with an example.
66) Which of the following refers to information that is based on correct and complete data and has been processed correctly, as expected?
A) relevant information
B) measurable information
C) accurate information
D) timely information
67) The effectiveness of new online ad programs needs to be evaluated based on the frequency at which a customer clicks those ads. Identify the most effective and efficient method to analyze this data.
A) The click ratios must be tracked in real time.
B) The data must be saved in batches and processed a few hours later.
C) The clicks can be monitored for a short period of time and can be integrated for the total time.
D) The sample time at which the maximum data is accumulated is assumed to prevail for the entire cycle.
68) Which of the following is a characteristic of good data?
A) It must be available in the cloud storage.
B) It must be more than just barely sufficient.
C) It must be based on incomplete data.
D) It must be contextually relevant.
69) Which of the following statements is true about data characteristics of quality information?
A) Information systems that produce real-time data are less expensive than those that produce data at a later time.
B) The timeliness of information can be measured against events.
C) Accurate information can be conceived from inaccurate data.
D) Data that appears on any Web page is reliable.
70) Which of the following information is good information for the CEO of a call center?
A) hourly variance reports of performance parameters in each queue
B) daily report of calls attended by each employee
C) real-time information about the average time spent per call by employees
D) department-level averages of revenue generation figures
71) ________ information is information that directly pertains both to the context and to the subject.
A) Timely
B) Relevant
C) Measurable
D) Expensive