61.The key question in determining problem ownership is:
a."Who feels tangibly affected?"
b."What is the solution to the problem?"
c."Why be self-assertive?"
d."How do you give feedback?"
62.Erroneously blaming someone else for a problem is called:
a.brainstorming.
b.scapegoating.
c.nonassertiveness.
d.channeling.
63.Why won’t forcing problem ownership on a person (blaming) help solve your problems?
a.Blaming someone only shifts the problem; it does not solve it.
b.Blaming someone does not change the problem for you and can be destructive.
c.If a problem is owned, there is no one to blame.
d.Understanding the problem removes blame.
64.The communication skill that enables a person to express his/her feelings while remaining aware of the feelings of others is called:
a.empathic listening.
b.reassurance.
c.self-assertion.
d.feedback.
65.Nonassertive behavior has been attributed to all of the following factors
EXCEPT:
a.lack of confidence.
b.feelings of superiority.
c.fear.
d.embarrassment.
66.Why would an individual not assert their own feelings, opinions, or attitudes?
a.This avoids feeling afraid, inferior, or embarrassed.
b.Nonassertive behavior is more beneficial to a relationship than self-assertion.
c.A conflict-free relationship is attainable if individuals do not express their opinions.
d.Self-assertion was more critical when gender roles were more traditional.
67.The term Cox and Demmitt use to describe an individual who expresses his feelings without recognizing the needs of other people is:
a.assertive.
b.self-actualized.
c.noncommunicative.
d.aggressive.
68.____ people demand attention and support and insist on having whatever they want at the moment.
a.Aggressive
b.Self-assertive
c.Confident
d.Nonassertive
69.The Johari window allows people to:
a.measure the extent to which they use I-messages.
b.be more assertive in intimate relationships.
c.diagram the unknown dimensions of their relationships.
d.identify problem ownership.
70.The most ineffective statements in intimate relationships are:
a.they-statements.
b.we-statements.
c.I-statements.
d.you-statements.