61) Marion Franklin is the CEO of a local real estate company, Action Realty. The community has seen an increase in population over the last two years, and new neighborhoods are being built as a result. Marion's staff of realtors is very busy, and Marion needs to hire a new agent. Although Marion has hired agents in the past, they have not always turned out to be as successful as she had hoped. Marion is considering using the streamlined interview process to hire a new real estate agent.
Which of the following supports the argument that Marion should use the streamlined interview process to hire an agent for her company?
A) Downturns in the housing market have led Action Realty's competitors to downsize their staff rather than hire new employees.
B) Marion likes applicants to evaluate themselves and to describe their goals and aspirations.
C) Marion is viewed as a concerned and fair employer by the real estate agents at Action Realty.
D) Action Realty needs an agent with the personality, motivation, and experience to be successful in a competitive industry.
E) Most real estate agents at Action Realty were hired through a nondirective interview with Marion.
62) Marion Franklin is the CEO of a local real estate company, Action Realty. The community has seen an increase in population over the last two years, and new neighborhoods are being built as a result. Marion's staff of realtors is very busy, and Marion needs to hire a new agent. Although Marion has hired agents in the past, they have not always turned out to be as successful as she had hoped. Marion is considering using the streamlined interview process to hire a new real estate agent.
Which of the following questions would be relevant for Marion to ask if personality is an important aspect of the realtor position?
A) What career goals to you have for yourself?
B) How do you handle the stress and pressure associated with real estate?
C) What steps do you go through to determine the best price for a home?
D) What is the difference between assessed value and appraised value?
E) What do you like and dislike about selling real estate?
63) Marion Franklin is the CEO of a local real estate company, Action Realty. The community has seen an increase in population over the last two years, and new neighborhoods are being built as a result. Marion's staff of realtors is very busy, and Marion needs to hire a new agent. Although Marion has hired agents in the past, they have not always turned out to be as successful as she had hoped. Marion is considering using the streamlined interview process to hire a new real estate agent.
Which of the following questions would be relevant for Marion to ask if she wants an employee with extensive knowledge in real estate?
A) What did you enjoy most about your last job at a commercial real estate firm?
B) How do you handle sellers who believe their home is more valuable than it really is?
C) What are the loan options you would suggest for first-time home buyers?
D) What is the most frustrating aspect of being a realtor?
E) What motivated you to become a real estate agent?
64) What is the second step of the streamlined interview process?
A) writing a job description
B) conducting the interview
C) conducting a job analysis
D) developing interview questions
E) matching the candidate to the job
65) Interview questions designed to assess the complexity of tasks the candidate has performed are focused on which of the following factors?
A) motivation
B) intellectual
C) personality
D) knowledge
E) experience
66) When attempting to understand a candidate's personality, an interviewer using the streamlined interview process will most likely ask questions about a candidate's ________.
A) interactions with others
B) likes and dislikes
C) achievements
D) aspirations
E) knowledge
67) According to the streamlined interview process, a(n) ________ is a useful tool for guiding the flow of an interview.
A) organizational chart
B) benchmark metric
C) expectancy chart
D) scatter plot
E) chronological plan
68) Interview questions designed to probe such areas as a person's aspirations and energy level seek information regarding a candidate's ________ factor.
A) motivation
B) intellectual
C) personality
D) knowledge
E) experience
69) Situational questions like "How would you organize a promotional event?" seek information regarding a candidate's ________ factor.
A) motivation
B) intellectual
C) personality
D) knowledge
E) leadership
70) During an interview, a job candidate benefits from all of the following actions EXCEPT ________.
A) using appropriate humor
B) learning about the employer
C) asking the interviewer questions
D) answering questions quickly
E) speaking enthusiastically